AI-Powered Ticket Routing Tools

eDesk is an AI-driven helpdesk platform designed specifically for eCommerce businesses to centralize customer messages and order information, enabling faster responses and automations that improve customer satisfaction and drive sales. It integrates with over 300 sales channels and marketplaces, offering features like AI chatbots, smart inbox grouping, sentiment analysis, and pre-sales support to convert conversations into revenue. With scalable plans and AI-powered automations, eDesk helps eCommerce teams streamline workflows, reduce response times, and enhance customer loyalty.