☑️ What Is My AskAI?
My AskAI is an AI-powered customer support agent that uses your business’s own content to answer customer inquiries directly on your website. It assists users through real-time, automated responses to common queries, streamlining customer support interactions.
🔗 Official website: My AskAI
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🔑 Key Features
AI-Powered Agent: My AskAI uses artificial intelligence to automatically answer customer inquiries using content from your website and help documentation, providing relevant support
Content Integration: This tool synchronizes with your website content to deliver accurate answers based on the most current information available.
Real-Time Responses: My AskAI answers customer questions promptly, reducing wait times and improving user satisfaction.
Human Handover Capability: For queries that the AI cannot resolve, the interaction is smoothly transitioned to a human agent to provide comprehensive support.
Integration With Live Chat Systems: My AskAI works with popular platforms like Zendesk and Intercom, allowing it to function seamlessly within existing customer service frameworks.
Customizable Responses: You can customize the tone and style of My AskAI’s responses to match your brand’s voice.
🤓 How To Use My AskAI?
- Navigate to the official My AskAI website to get started.
- If you are a new user, create an account using your work email to access My AskAI’s features. If you already have an account, simply log in with your existing credentials.
- Customize your AskAI agent by uploading your company’s content, such as help documents and FAQs, which the AI will use to answer queries.
- Embed the AskAI widget into your website so it can start interacting with your customers. This step might involve linking AskAI with existing systems like Zendesk or Intercom if you use these services.
- Adjust the responses and behavior of your AskAI. This could involve setting the tone of the answers, deciding on the types of questions it should respond to, and more.
- Use the insights and analytics provided by My AskAI to monitor how well your AI is performing. Make adjustments based on feedback and analytics to improve its accuracy and helpfulness.
- Once you are satisfied with the setup, go live.
📚 My AskAI Use Cases
- Customer Support: Businesses can implement My AskAI on their websites to answer customer inquiries instantly using existing help documents and FAQs, reducing the workload on human support agents.
- Internal Knowledge Sharing: Companies can use My AskAI to manage and disseminate internal documentation, such as company processes, memos, and reports.
- Research: Researchers can upload papers, studies, and reports to My AskAI, allowing for quick and efficient information retrieval without manually sifting through documents.
- Content Marketing: Marketing teams can make blogs, white papers, and reports searchable through My AskAI.
- Educational Purposes: Educational institutions can provide students with 24/7 access to lecture notes, textbooks, and other educational materials through My AskAI, offering reliable and instant answers.
- Onboarding and Training: Organizations can streamline the onboarding process by using My AskAI to deliver HR documents, training materials, and company history to new employees.
- SaaS Industry: My AskAI helps SaaS companies handle customer queries, provide troubleshooting tips, and guide users through common issues.
💲 Pricing
Essentials plan – $19.99/per month
Pro plan – $99/per month
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