Droxy
Your AI-powered employee to build and deploy reliable AI agents across any channel.
Overview
Droxy is an all-in-one AI platform that enables businesses to create, customize, and deploy customer-facing AI agents for instant, 24/7 responses across multiple communication channels. It supports AI agents for websites, phone, messaging, and commenting, providing features like automated lead collection, seamless human hand-off, and smart product recommendations. Designed for easy setup and human-like interactions, Droxy helps businesses reduce customer wait times, increase lead conversion, and scale customer communication efficiently.
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Key Features
AI Website Agent
Instantly answer customer questions with an AI agent trained on your website and company knowledge, deployable in minutes.
AI Phone Agent
Handle incoming calls 24/7 with AI-powered phone agents that can pick up all calls and provide instant responses.
AI Messaging Agent
Manage customer messages across multiple platforms like Messenger, WhatsApp, Instagram, and Discord with AI-driven responses.
Automated Lead Collection
Automatically collect and qualify leads through AI interactions, increasing lead conversion rates effectively.
Seamless Human Hand-off
Enable smooth transfer from AI agents to human representatives when needed to ensure customer satisfaction.
Smart Product Recommendations
Provide personalized product suggestions based on customer interactions to boost sales and engagement.
Customizable Brand Voice
Tailor the AI agent’s tone and style to match your brand identity for consistent and empathetic customer communication.
Multi-Channel Deployment
Deploy AI agents across any channel including websites, phone calls, messaging apps, and social media platforms.
Use Cases
Home Services
Never miss service calls by handling peak hours and emergencies with AI scheduling and instant quotes.
Ecommerce
Provide instant product recommendations, answer FAQs, and automate lead capture to boost online sales.
Health Practices
Manage patient appointment scheduling, answer common queries, and streamline patient intake processes.
Automotive Dealerships
Handle customer inquiries about vehicles, schedule test drives, and collect leads automatically.
Legal Services
Answer client questions, schedule consultations, and provide information about services instantly.
How to Use
Ground Your Agent
Input your business knowledge and define your brand voice to ensure the AI agent communicates effectively and aligns with your identity.
Set Goals
Define what you want your AI agent to achieve, such as lead collection, customer support, or appointment scheduling.
Deploy to Channels
Launch your AI agent on your website, phone system, messaging apps, and social media platforms.
Monitor and Analyze
Track conversations and agent performance through analytics to understand customer interactions and agent effectiveness.
Continuously Improve
Use insights and feedback to update your agent’s knowledge base and improve responses over time.
Pricing
Pricing details are gathered from the official Droxy website and are provided for reference only. Always confirm the latest information directly with the vendor.
| Plan | Price | Highlights |
|---|---|---|
| Basic | $16 | 600k knowledge tokens per month
|
| Advanced | $80 | 9M knowledge tokens per month
|
| Enterprise | $240 | 36M knowledge tokens per month
|
Pros & Cons
Pros
- Provides 24/7 instant customer response reducing wait times significantly.
- Supports multiple communication channels including phone, messaging, and social media.
- Customizable AI agent tone and style to align with brand identity.
- Automated lead collection and qualification to increase sales opportunities.
- Easy setup with ability to ground agents in company knowledge and monitor performance.
Cons
- Pricing may be expensive for very small businesses or startups with limited budgets.
- Comment reply feature is coming soon, not yet available.
- Limited information on integration with legacy CRM or helpdesk systems.
- Some advanced features like voice messages and multilingual voices may require higher-tier plans.
- No explicit free tier; only paid plans available.
Frequently Asked Questions
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