Juphy
24/7 AI Sales Assistant for Shopify Stores that boosts sales and automates customer support.
Overview
Juphy is an AI-powered sales assistant designed specifically for Shopify e-commerce stores, providing personalized product recommendations, instant answers to FAQs, and seamless customer support around the clock. It integrates deeply with Shopify's admin console and social media channels like Instagram DMs, enabling unified management of customer communications. By automating repetitive tasks and delivering tailored shopping experiences, Juphy helps increase sales, reduce cart abandonment, and improve customer satisfaction without requiring technical skills.
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Key Features
24/7 AI Sales Assistant
Provides round-the-clock personalized shopping assistance, answering customer questions and recommending products to increase conversions.
Seamless Shopify Integration
Fully embedded within Shopify's admin console with real-time API access to product catalog and FAQs for accurate responses.
Unified Inbox for Social Media
Manages customer communications across Shopify and social media platforms including Instagram DMs, Facebook, YouTube, LinkedIn, and review sites.
Smart Product Recommendations
Uses AI to suggest relevant products, upsell, and cross-sell based on customer preferences and browsing behavior.
Multilingual Support
Handles conversations in multiple languages to serve a global customer base effectively.
Customizable Chat Widget
Allows branding and tone customization to match the store's voice and style for a consistent customer experience.
Team Collaboration and Smart Tags
Enables teams to collaborate on messages with categorization by product, category, and urgency for efficient workflow.
Actionable Analytics and Reporting
Provides insights into customer interactions, chatbot performance, and sales impact to optimize strategies.
Use Cases
E-commerce Customer Support Automation
Automate responses to FAQs, order tracking, and product inquiries to reduce manual workload and improve response times.
Personalized Product Recommendations
Increase average order value by suggesting complementary and trending products based on customer behavior.
Multilingual Customer Engagement
Serve international customers with AI that understands and responds in multiple languages, enhancing global reach.
Social Media Customer Interaction
Manage Instagram DM and Facebook ad comments in a unified inbox, providing instant replies and lead capture.
24/7 Sales Assistance for Sensitive Products
Offer discreet, expert-led support for adult products or other sensitive categories to build trust and confidence.
How to Use
Install Juphy from Shopify App Store
Add Juphy to your Shopify store with one-click setup, no technical skills required.
Connect Social Media Accounts
Link your Instagram, Facebook, and other social media accounts to unify customer communications.
Customize Chatbot Appearance and Responses
Tailor the chatbot’s style and tone to match your brand’s voice for a consistent customer experience.
Train AI with FAQs and Product Data
Allow Juphy to scan your product catalog, FAQs, and optionally upload additional information to improve accuracy.
Monitor Performance and Optimize
Use actionable reports to analyze chatbot interactions, sales impact, and retrain AI as needed for continuous improvement.
Pricing
Pricing details are gathered from the official Juphy website and are provided for reference only. Always confirm the latest information directly with the vendor.
| Plan | Price | Highlights |
|---|---|---|
| Free Plan | $0 | Basic AI sales assistant features
|
| Custom Plan | Contact Sales | Support for higher visitor volumes
|
Pros & Cons
Pros
- Deep integration with Shopify for seamless product and FAQ access.
- Automates up to 95% of customer support workload, freeing human agents for complex queries.
- Supports multiple languages and social media channels including Instagram DMs.
- Customizable chatbot responses to reflect brand voice and style.
- Provides actionable analytics to measure performance and optimize sales.
Cons
- Pricing details are not fully transparent; custom pricing may be required for larger stores.
- Limited information on support for platforms beyond Shopify and major social media.
- May require initial training and retraining to maintain AI accuracy as product catalog evolves.
- Escalation to human agents depends on proper configuration.
- Focuses primarily on Shopify stores, limiting use for other e-commerce platforms.
Frequently Asked Questions
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