What Cloudways has

For developers

Programmatic access to the product's data and features for developers.

For teams

Shared workspaces where multiple users can collaborate on the same content.

Support

Help from the vendor at any hour, every day of the week.
Faster answers from the support team than customers get as standard.
Get help from the support team by writing to them via email.
Real people you can contact when you need help with the tool.
Get help from the support team through a real-time chat window.
Help moving your existing content and data into the tool from another platform.
Get help from the support team by calling them directly on the phone.

Pricing

Try the paid product for a limited time before committing to a subscription.
A product demonstration available to prospective customers who want to evaluate the tool.

Integrations

Slack
Rank Math
AWS
Cloudflare
Google Cloud
Google Cloud Platform
Laravel
New Relic
Vultr

Key Features

Autoscaling

Choose your cloud provider, specs and scale with 1-click—or go fully-managed from day one with built-in autoscaling. All hosting plans include 24/7 expert human support, plus AI-powered diagnosis and issue resolution.

Lightning Stack

Experience up to 65% faster load times with Cloudways Lightning Stack — an optimized combination of NGINX and PHP-FPM. Enjoy peak performance, higher Core Web Vitals scores, and a smoother user experience.

App hosting

Host WordPress, Magento, Laravel, and other PHP apps on your choice of cloud provider, with full control at every level.

Node.js deployment

Deploy production-ready Node.js apps on persistent, managed infrastructure built for developers, agencies, and AI builders.

AI agent hosting

Managed hosting built for AI agents that need secured, always-on infrastructure.

Threat protection

Helps protect your business against multiple kinds of security threats with our integrated server level firewall (Imunify360), malware scanning, vulnerability alerts, SSLs & backups.

Real-time monitoring

With 24/7 real-time monitoring and CloudwaysBot notifications, you can enjoy complete peace of mind while watching your business grow.

Global deployment

Experience the flexibility of a truly global managed cloud hosting platform with 150+ data center across the globe.

Built-in caching

Instantly achieve lightning-fast load times with integrated Memcached, Varnish, Nginx, and Redis caches, with no setup headaches.

Pros

Flexible hosting modes (Flexible or Autonomous) for different user needs.
Performance‑optimized Nginx stack and caching infrastructure included.
High security with firewall, DDoS protection, auto‑patching and SSL.
24/7 expert support with advanced SLA tiers and Slack integration.
Support for multiple cloud providers and global data centers.

Cons

Pricing varies by underlying cloud provider and region, making billing complex.
Autoscaling charges and overages (bandwidth, disk) can add unexpected cost.
Some advanced support or add‑ons incur extra fees.
Fully managed option may limit low‑level server control.
Pricing structure across Flexible vs Autonomous plans is complex to compare.