LocalImpact

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Review and reputation management software for local businesses

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Overview

LocalImpact is review and reputation management software for local businesses, agencies, and multi-location brands. Generate more reviews with automated email and SMS requests, monitor and respond to reviews with AI, track competitors, and showcase your best reviews with customizable website widgets.

Updated Oct 10, 2026.

What LocalImpact has

For developers

Programmatic access to the product's data and features for developers.

Support

Faster answers from the support team than customers get as standard.

Pricing

Try the paid product for a limited time before committing to a subscription.

Extras

Offer the product to your clients under your own brand.

Integrations

Zapier
Facebook
Google

Key Features

Automated Review Requests

Send personalized email and SMS review requests and automated follow-ups to generate more customer reviews.

AI-Powered Review Replies

Generate personalized responses to customer reviews with AI, or automatically reply based on your preferences.

Review Monitoring

Monitor customer reviews from multiple review platforms and manage them from one dashboard.

AI Review Insights

Analyze customer feedback with AI to uncover recurring themes, sentiment, strengths, and areas for improvement.

Competitor Tracking

Track competitors' ratings, review volume, and reputation trends to see how your business compares.

Review Widgets

Showcase customer reviews on your website with customizable widgets, badges, and other display options.

Multi-Location Management

Manage reviews, reputation, reporting, and review generation across multiple business locations from one account.

White-Label Platform

Agencies can offer reputation management under their own brand with a white-label portal, custom domains, and client management tools.

Pros

All-in-one platform for generating, monitoring, responding to, and showcasing customer reviews.
Automated email and SMS review requests and follow-ups save time and help generate reviews consistently.
AI-powered review replies and insights make it easier to manage and understand customer feedback.
Multi-location tools make it easy to manage reputation across multiple businesses or locations from one dashboard.
Strong white-label options for agencies to manage clients and offer reputation management under their own brand.

Frequently Asked Questions

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Most recent

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

What LocalImpact has

For developers

Programmatic access to the product's data and features for developers.

Support

Faster answers from the support team than customers get as standard.

Pricing

Try the paid product for a limited time before committing to a subscription.

Extras

Offer the product to your clients under your own brand.

Integrations

Zapier
Facebook
Google

Key Features

Automated Review Requests

Send personalized email and SMS review requests and automated follow-ups to generate more customer reviews.

AI-Powered Review Replies

Generate personalized responses to customer reviews with AI, or automatically reply based on your preferences.

Review Monitoring

Monitor customer reviews from multiple review platforms and manage them from one dashboard.

AI Review Insights

Analyze customer feedback with AI to uncover recurring themes, sentiment, strengths, and areas for improvement.

Competitor Tracking

Track competitors' ratings, review volume, and reputation trends to see how your business compares.

Review Widgets

Showcase customer reviews on your website with customizable widgets, badges, and other display options.

Multi-Location Management

Manage reviews, reputation, reporting, and review generation across multiple business locations from one account.

White-Label Platform

Agencies can offer reputation management under their own brand with a white-label portal, custom domains, and client management tools.

Pros

All-in-one platform for generating, monitoring, responding to, and showcasing customer reviews.
Automated email and SMS review requests and follow-ups save time and help generate reviews consistently.
AI-powered review replies and insights make it easier to manage and understand customer feedback.
Multi-location tools make it easy to manage reputation across multiple businesses or locations from one dashboard.
Strong white-label options for agencies to manage clients and offer reputation management under their own brand.