Vapi is a developer‑first voice AI platform that enables building voice agents which can make and receive phone calls, embed voice in web apps, orchestrate assistants, and integrate with APIs and models.
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Supports sub‑600 ms latency with natural turn‑taking for conversational flow across phone and web.
Agents can make and receive phone calls and be embedded in web applications for live voice chat.
Bring-your‑own or choose from 200+ providers for LLM, STT, TTS, with modular swapping and failover.
Compose multi‑assistant workflows, with context‑preserving transfers and branching logic via canvases.
Full REST API, CLI integration, and SDK support enable managing assistants, phone numbers, workflows, and campaigns.
Built‑in logging, dashboards, A/B testing, evals, metrics tracking, and reporting exports.
Canvas UI enables building logic with nodes that call APIs, branch, escalate, or reroute mid‑call.
Supports SOC 2, HIPAA, PCI compliance, SSO, RBAC, custom data retention, and on‑prem or multi‑tenant deployment.
Sign up for Vapi and select the 'Build' usage‑based pricing or contact for enterprise plan.
Use the dashboard or CLI to configure a voice assistant with initial prompt and behavior.
Attach a phone number and/or embed voice via web SDK for live calls.
Build workflows or squads, integrating external APIs, branching paths, and assistant orchestration.
Use evals, A/B testing, logs and analytics dashboards to tune performance and catch issues.
Upgrade to the Scale plan for fixed fees, SLAs, dedicated support, and compliance features.
Pricing details are gathered from the official Vapi website and are provided for reference only. Always confirm the latest information directly with the vendor.
| Plan | Price | Highlights |
|---|---|---|
| Build | Usage‑based | 60+ free call minutes
|
| Scale | Contact sales | Fixed platform fee with committed volume pricing
|
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