A conversational AI voice platform for automating phone calls across inbound, outbound, voice, SMS, and chat.
Retell AI enables businesses to build, test, deploy, and monitor AI-powered voice agents that handle phone calls with natural language understanding, real-time context, and multichannel integration.
No contracts or platform fees; starts with $10 in free credits and charges for minutes used for voice or messages.
Flexible billing: voice agents billed per minute ($0.07–$0.31/min) and chat agents billed per message (from $0.001/msg).
Includes agent templates and a drag‑and‑drop or code‑based builder for designing call flows or single‑prompt agents.
Supports importing webpages, documents (PDF, TXT, DOCX), or custom text for real‑time context retrieval under 100 ms.
Agents operate across voice, SMS, and chat, with warm transfer logic and real‑time CRM or system integration.
Playground and batch simulation testing to validate handling of accents, interruptions, fallback logic, and LLM behavior.
Provides searchable transcripts, sentiment analysis, performance dashboards, call summaries, and AI quality assurance.
SOC 2 and HIPAA‑ready infrastructure, SSO, role‑based access control, custom SLAs, and high concurrency with 24/7 support.
Create an account to get $10 in free credits (about 60 minutes) and start with up to 20 concurrent calls.
Use the builder to create a conversation‑flow or single‑prompt agent, optionally using templates.
Upload webpages, documents, or custom text to inform the agent’s responses in real time.
Use the playground and batch simulation tools to validate handling of accents, interruptions, and fallback paths.
Deploy across voice, SMS, or chat, integrate with telephony and CRM systems, and monitor via dashboard analytics.
Pricing details are gathered from the official Retell AI website and are provided for reference only. Always confirm the latest information directly with the vendor.
| Plan | Price | Highlights |
|---|---|---|
| Pay‑as‑you‑go | Usage-based pricing (no flat fee) | $10 free credits upon signup
|
| Enterprise Plan | Custom pricing | Volume‑based discounts
|
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