Retell AI

A conversational AI voice platform for automating phone calls across inbound, outbound, voice, SMS, and chat.

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#AI Call Automation #Lead Qualification

Retell AI

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Overview

Retell AI enables businesses to build, test, deploy, and monitor AI-powered voice agents that handle phone calls with natural language understanding, real-time context, and multichannel integration.

Last updated: Jun 12, 2026

Key Features

Pay‑as‑you‑go pricing

No contracts or platform fees; starts with $10 in free credits and charges for minutes used for voice or messages.

Voice & Chat Agent Pricing

Flexible billing: voice agents billed per minute ($0.07–$0.31/min) and chat agents billed per message (from $0.001/msg).

Pre‑built Templates & Builder

Includes agent templates and a drag‑and‑drop or code‑based builder for designing call flows or single‑prompt agents.

Knowledge Base Integration

Supports importing webpages, documents (PDF, TXT, DOCX), or custom text for real‑time context retrieval under 100 ms.

Multichannel Support

Agents operate across voice, SMS, and chat, with warm transfer logic and real‑time CRM or system integration.

Advanced Testing & Simulation

Playground and batch simulation testing to validate handling of accents, interruptions, fallback logic, and LLM behavior.

Monitoring & Analytics

Provides searchable transcripts, sentiment analysis, performance dashboards, call summaries, and AI quality assurance.

Enterprise‑Grade Security & Support

SOC 2 and HIPAA‑ready infrastructure, SSO, role‑based access control, custom SLAs, and high concurrency with 24/7 support.

Pros

Clear usage‑based pricing with free credits and no contracts.
Supports real‑world multistep conversational flows with LLMs and voice.
Robust knowledge base access reduces hallucinations and maintains context.
Advanced testing tools simplify simulation and optimization.
Enterprise features meet security, compliance, and scale requirements.

Cons

Pricing can be complex with add‑ons and varying per‑minute or per‑message rates.
Requires some technical setup to integrate telephony and CRM systems.
Free tier limited to 60 minutes and first 20 concurrent calls.
Potential minimum charge on short dynamic‑opening calls.
Some advanced features reserved for enterprise/custom plans.

Pricing

Plan	Price	Highlights
Pay‑as‑you‑go	Usage-based pricing (no flat fee)	$10 free credits upon signup No contracts or platform fees Voice agent: $0.07–$0.31 per minute depending on LLM and add‑ons Chat agent: from $0.001 per message 20 free concurrent calls 10 free knowledge bases Community and email support
Enterprise Plan	Custom pricing	Volume‑based discounts Custom call concurrency limits Dedicated implementation support Enterprise compliance terms (SSO, RBAC, SLAs) 24/7 support and service level guarantees

Pricing is collected from the official Retell AI website and may change. Always confirm with the vendor.

Frequently Asked Questions

Ratings & reviews

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Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Ratings & reviews

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Key Features

Pay‑as‑you‑go pricing

No contracts or platform fees; starts with $10 in free credits and charges for minutes used for voice or messages.

Voice & Chat Agent Pricing

Flexible billing: voice agents billed per minute ($0.07–$0.31/min) and chat agents billed per message (from $0.001/msg).

Pre‑built Templates & Builder

Includes agent templates and a drag‑and‑drop or code‑based builder for designing call flows or single‑prompt agents.

Knowledge Base Integration

Supports importing webpages, documents (PDF, TXT, DOCX), or custom text for real‑time context retrieval under 100 ms.

Multichannel Support

Agents operate across voice, SMS, and chat, with warm transfer logic and real‑time CRM or system integration.

Advanced Testing & Simulation

Playground and batch simulation testing to validate handling of accents, interruptions, fallback logic, and LLM behavior.

Monitoring & Analytics

Provides searchable transcripts, sentiment analysis, performance dashboards, call summaries, and AI quality assurance.

Enterprise‑Grade Security & Support

SOC 2 and HIPAA‑ready infrastructure, SSO, role‑based access control, custom SLAs, and high concurrency with 24/7 support.

Pros

Clear usage‑based pricing with free credits and no contracts.
Supports real‑world multistep conversational flows with LLMs and voice.
Robust knowledge base access reduces hallucinations and maintains context.
Advanced testing tools simplify simulation and optimization.
Enterprise features meet security, compliance, and scale requirements.

Cons

Pricing can be complex with add‑ons and varying per‑minute or per‑message rates.
Requires some technical setup to integrate telephony and CRM systems.
Free tier limited to 60 minutes and first 20 concurrent calls.
Potential minimum charge on short dynamic‑opening calls.
Some advanced features reserved for enterprise/custom plans.

Pricing

Plan	Price	Highlights
Pay‑as‑you‑go	Usage-based pricing (no flat fee)	$10 free credits upon signup No contracts or platform fees Voice agent: $0.07–$0.31 per minute depending on LLM and add‑ons Chat agent: from $0.001 per message 20 free concurrent calls 10 free knowledge bases Community and email support
Enterprise Plan	Custom pricing	Volume‑based discounts Custom call concurrency limits Dedicated implementation support Enterprise compliance terms (SSO, RBAC, SLAs) 24/7 support and service level guarantees

Pricing is collected from the official Retell AI website and may change. Always confirm with the vendor.

Retell AI

Overview

Key Features

Pay‑as‑you‑go pricing

Voice & Chat Agent Pricing

Pre‑built Templates & Builder

Knowledge Base Integration

Multichannel Support

Advanced Testing & Simulation

Monitoring & Analytics

Enterprise‑Grade Security & Support

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

Ratings & reviews

Ratings & reviews

Community reviews (0)

Ratings & reviews

Community reviews (0)

Key Features

Pay‑as‑you‑go pricing

Voice & Chat Agent Pricing

Pre‑built Templates & Builder

Knowledge Base Integration

Multichannel Support

Advanced Testing & Simulation

Monitoring & Analytics

Enterprise‑Grade Security & Support

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

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