1
Appointment Scheduling
Supports scheduling of 1-1, group, multi-provider, video, phone, and in-person appointments with customizable reminders and self-scheduling options.
2
Patient Queuing and Routing
Flexible queuing system with priority tagging, automated routing, escalation groups, and real-time visibility into patient wait times and provider availability.
3
Virtual Visits
Omni-channel communication via HD video, phone, and chat with screen sharing, group video/chat, file transfer, auto-captioning, and permission-based auto-answering.
4
Remote Exams and Device Integration
Supports plug-and-play medical devices such as stethoscopes, otoscopes, dermatoscopes, ultrasound, and EKG with 1-click operation and simultaneous streaming.
5
Remote Patient Monitoring
Enables monitoring with Bluetooth and cellular medical devices, customizable alerts, watchlists, and escalation to video visits, meeting Medicare requirements.
6
AI-Powered Clinical Documentation
AI Doctor Notes transcribes visits in real-time, generates structured clinical notes in preferred formats, and suggests billing codes for faster documentation.
7
Revenue Cycle Management
Automates eligibility checks, co-pay collection, claims submission, and payment posting with customizable ICD and CPT code dropdowns.
8
Compliance and Security
Built-in HIPAA compliance with eSignatures, state licensing matching, 256-bit AES encryption, SOC 2 certification, MFA, SSO, and audit-ready documentation.
