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6 VoIP Phone systems

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Voice over Internet Protocol, or VoIP, lets a business make and receive calls over the internet. It can help your team handle customer calls and keep work conversations connected. For example, a sales team can call leads, while a support team can answer customer questions. This makes business calling easier to manage.

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A business phone system for teams handling customer conversations across voice and messaging.

Paid

Custom pricing

No reviews yet

A UK-based VoIP phone system designed for small businesses with features like HD calls, AI call recording, and CRM integrations.

Paid

No reviews yet

Channels is a data-powered business phone system designed to enhance customer service by providing caller information and call management

Free plan

from $29 per month

No reviews yet

RingCentral provides AI-powered cloud communications including voice calls, messaging, meetings, and contact center solutions for

Paid

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Call any phone abroad, straight from your browser

Paid

No reviews yet

Business phone and communications services for enterprises and developers.

Paid

No reviews yet

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Which VoIP Phone system do you use, and why?

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3 decisions

How to choose VoIP Phone systems

Start with the kind of calling your team handles each day. A focused business phone setup may be enough, while customer service teams may need a wider system that connects calls with other ways people get in touch.

  1. 01 of 03

    For everyday business calls

    A straightforward setup suits teams that mainly want a business VoIP phone system. The right choice can also connect calls with services your team already uses.

    • Aircall connects business calls with a broad range of sales, support and commerce services.
    • Channels gives business calling teams several ways to reach support, including live chat and phone support.
    • Aircallpaid
    • Channelsfreemium
  2. 02 of 03

    For calls and meetings

    Calls are often only part of team communication, so video meetings can keep remote conversations in one service. A contact center may suit teams that speak with customers across several channels.

    • Vonage brings business internet calling and video meetings together.
    • RingCentral covers business calling alongside multichannel communication and contact center work.
    • Vonagepaid
    • RingCentralpaid
  3. 03 of 03

    For AI-assisted customer calls

    Larger service teams may need AI call automation or AI customer service agents to help manage conversations. Conversation intelligence can also help teams understand what happens during calls.

    • RobinPhone gives you email support and connects with Apple Pay, Google Pay and Stripe.
    • bOnline adds AI call recording to its UK business phone service.
    • RobinPhonepaid
    • bOnlinepaid
4 questions

Common questions

What does VoIP mean?

VoIP means Voice over Internet Protocol.

It carries phone calls over an internet connection instead of a traditional phone line.

Can a VoIP system connect with my other business tools?

Yes.

The listed options connect with services such as Salesforce, HubSpot, Microsoft Teams, Zendesk and Shopify, but the exact connections differ by tool.

Can I try a system before choosing?

Channels offers a 7-day free trial, RingCentral lists a free trial, and Aircall offers a public demo.

How much do these systems cost?

Published pricing here includes Channels Plus at $29 a month and Advanced at $75 a month.

Aircall Enterprise uses custom pricing; pricing for the other tools is not provided.