Heap

A single snippet automatically captures every user interaction across web, mobile, and other platforms without requiring engineering resources.

Heap Illuminate uses data science to identify friction points, alternate user paths, and key events correlating with conversion and retention.

Integrated session replay lets you watch user sessions at exact points of interest to understand user behavior and identify fixes.

Enables non-technical users to organize and access data easily through a visual interface, promoting self-serve analytics.

Built-in governance tools ensure collected data fits into a structured schema that adapts automatically as events evolve.

Includes funnels, journey maps, retention charts, and customizable alerts to monitor and analyze customer behavior effectively.

Over 100 integrations including Salesforce, Shopify, Marketo, and data warehouses like Snowflake to unify behavioral and purchase data.

Quantitatively measures user friction by showing which parts of your site cause the most trouble and why.