Bigin by Zoho CRM

The easiest CRM solution designed specifically for small businesses to close deals faster and automate workflows.

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#Pipeline Analytics #Sales Pipeline Management

Bigin by Zoho CRM

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Overview

Bigin is a simple, powerful CRM tailored for small businesses, offering pipeline management, multichannel communication, automation, and seamless integrations. It helps teams organize customer data, track sales, and boost productivity with user-friendly mobile apps and customizable workflows.

Last updated: Mar 12, 2026

Key Features

Pipeline Management

Track and manage customer-facing processes with customizable pipelines and stages for sales, marketing, and service workflows.

Multichannel Communication

Engage customers via built-in telephony, email, WhatsApp, and social media platforms like Facebook, Instagram, LinkedIn, and TikTok.

Automation

Automate routine tasks, lead assignments, email workflows, and stage transitions to reduce manual work and errors.

Task Management

Schedule, reschedule, and manage calls, tasks, and events with calendar sync and timely reminders.

Customer Management

Unified view of customer records, automatic data collection, and integration with accounting and payment gateways.

Mobile Applications

Access complete customer information and manage sales on the go with apps for iOS, Android, iPadOS, and macOS.

Integrations

Connect with popular apps like Microsoft Outlook, Teams, Google Workspace, Mailchimp, Shopify, Zapier, Zoho Books, and QuickBooks.

Customization

Customize modules, fields, tags, notes, and pipelines to suit unique business needs with no-code options.

Pros

User-friendly and quick to set up, ideal for small businesses and startups.
Supports multiple pipelines and customizable workflows for diverse customer processes.
Comprehensive multichannel communication including built-in phone and WhatsApp integration.
Robust automation features reduce manual tasks and improve efficiency.
Mobile apps enable productivity and customer management from anywhere.

Cons

Free and lower-tier plans limit the number of pipelines and records.
Advanced features and higher limits require paid plans or add-ons.
Some integrations and automation capabilities may require additional configuration.
Limited to small business scale; may not suit large enterprises with complex CRM needs.
Booking pages and document management features have usage limits depending on plan.

Pricing

Plan	Price	Highlights
Free	$0	Single pipeline Up to 500 records Basic contact and activity management 3 automation workflows Built-in phone and third-party telephony integration Standard dashboard with charts and KPIs Mobile apps for iOS, Android, macOS
Express	$7	Everything in Free plus Up to 3 team pipelines 50,000 records Email and WhatsApp business integration 30 automation workflows Mass emails with insights Customizable dashboards Integration with Zoho Books, QuickBooks, Mailchimp, and more
Premier	$12	Everything in Express plus Up to 5 team pipelines 100,000 records Advanced field types 50 automation workflows Stage transition rules Multi-currency support Duplicate management Data enrichment
Bigin 360	$20	Everything in Premier plus Up to 15 team pipelines 1 million records Email-in with 5 aliases 100 automation workflows 5 GB file storage 50 custom fields per module 1,000 mass emails/day 100 booking pages

Pricing is collected from the official Bigin by Zoho CRM website and may change. Always confirm with the vendor.

Frequently Asked Questions

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Help others decide, your insights matter

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Most recent

No reviews yet. Be the first to share your experience.

Ratings & reviews

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Key Features

Pipeline Management

Track and manage customer-facing processes with customizable pipelines and stages for sales, marketing, and service workflows.

Multichannel Communication

Engage customers via built-in telephony, email, WhatsApp, and social media platforms like Facebook, Instagram, LinkedIn, and TikTok.

Automation

Automate routine tasks, lead assignments, email workflows, and stage transitions to reduce manual work and errors.

Task Management

Schedule, reschedule, and manage calls, tasks, and events with calendar sync and timely reminders.

Customer Management

Unified view of customer records, automatic data collection, and integration with accounting and payment gateways.

Mobile Applications

Access complete customer information and manage sales on the go with apps for iOS, Android, iPadOS, and macOS.

Integrations

Connect with popular apps like Microsoft Outlook, Teams, Google Workspace, Mailchimp, Shopify, Zapier, Zoho Books, and QuickBooks.

Customization

Customize modules, fields, tags, notes, and pipelines to suit unique business needs with no-code options.

Pros

User-friendly and quick to set up, ideal for small businesses and startups.
Supports multiple pipelines and customizable workflows for diverse customer processes.
Comprehensive multichannel communication including built-in phone and WhatsApp integration.
Robust automation features reduce manual tasks and improve efficiency.
Mobile apps enable productivity and customer management from anywhere.

Cons

Free and lower-tier plans limit the number of pipelines and records.
Advanced features and higher limits require paid plans or add-ons.
Some integrations and automation capabilities may require additional configuration.
Limited to small business scale; may not suit large enterprises with complex CRM needs.
Booking pages and document management features have usage limits depending on plan.

Pricing

Plan	Price	Highlights
Free	$0	Single pipeline Up to 500 records Basic contact and activity management 3 automation workflows Built-in phone and third-party telephony integration Standard dashboard with charts and KPIs Mobile apps for iOS, Android, macOS
Express	$7	Everything in Free plus Up to 3 team pipelines 50,000 records Email and WhatsApp business integration 30 automation workflows Mass emails with insights Customizable dashboards Integration with Zoho Books, QuickBooks, Mailchimp, and more
Premier	$12	Everything in Express plus Up to 5 team pipelines 100,000 records Advanced field types 50 automation workflows Stage transition rules Multi-currency support Duplicate management Data enrichment
Bigin 360	$20	Everything in Premier plus Up to 15 team pipelines 1 million records Email-in with 5 aliases 100 automation workflows 5 GB file storage 50 custom fields per module 1,000 mass emails/day 100 booking pages

Pricing is collected from the official Bigin by Zoho CRM website and may change. Always confirm with the vendor.

Bigin by Zoho CRM

Overview

Key Features

Pipeline Management

Multichannel Communication

Automation

Task Management

Customer Management

Mobile Applications

Integrations

Customization

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

Ratings & reviews

Ratings & reviews

Community reviews (0)

Ratings & reviews

Community reviews (0)

Key Features

Pipeline Management

Multichannel Communication

Automation

Task Management

Customer Management

Mobile Applications

Integrations

Customization

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

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