Zoom

A unified communications platform offering video meetings, chat, phone, webinars, and AI-powered collaboration tools.

Paid

iOS Web

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#Live Streaming #Video Meetings

Overview

Zoom provides video conferencing, chat, phone, webinars, and AI-enhanced productivity features to support hybrid and remote work. It integrates communication channels and automates workflows with AI capabilities like meeting summaries and virtual agents.

Key Features

Video Meetings

High-quality video conferencing with support for global teams and hybrid work environments.

Unified Communications as a Service (UCaaS)

Integrates phone, chat, email, SMS, social, and video into a single platform for seamless communication.

AI-Powered Meeting Summaries

Built-in AI summarizes meetings and automates next steps to improve productivity.

ZoomMate AI Productivity Suite

An AI teammate that generates quality assets like decks and documents from meetings.

Virtual Agent for Customer Support

Handles multi-intent questions to automate customer service and free human agents for complex cases.

Branded Webinars and Events

Host interactive virtual and hybrid events with tools to capture leads and analyze engagement.

Sales Productivity Tools

Auto-summarized meetings, suggested follow-ups, deal insights, and AI coaching to shorten sales cycles.

Employee Engagement Features

Tools for company-wide updates, recognition, social feeds, and asynchronous video communication to support hybrid teams.

Who It's For

How to Use

Sign Up and Choose a Plan

Create a Zoom account and select a paid Zoom Workplace plan to access core and AI features.

Set Up Meetings or Webinars

Schedule video meetings, webinars, or events using Zoom’s platform with branding and engagement options.

Use AI Features

Leverage AI tools like meeting summaries, ZoomMate for asset generation, and virtual agents for support.

Integrate Communication Channels

Connect phone, chat, email, SMS, and social media for unified communications.

Analyze and Optimize

Use real-time analytics and insights to improve customer experience, sales forecasting, and employee engagement.

Pricing

Pricing details are gathered from the official Zoom website and are provided for reference only. Always confirm the latest information directly with the vendor.

Plan	Price	Highlights
Contact Sales	Varies	Access to Zoom Workplace plans with AI features like ZoomMate Custom pricing based on organization size and needs Includes video meetings, phone, chat, webinars, and AI productivity tools

Found a change in pricing? We welcome corrections. Reach out so we can keep this listing accurate.

Pros & Cons

Pros

Comprehensive platform combining video, chat, phone, and webinars.
AI features enhance productivity with meeting summaries and asset generation.
Supports hybrid and remote work with global team engagement.
Integrates communication channels into a unified view.
Offers automation for customer support and sales workflows.

Cons

Pricing details are not publicly detailed, requiring contact with sales.
Some AI features may be limited to eligible paid plans and regions.
Complexity of features might require training for optimal use.
May be costly for small businesses or individual users.
Advanced AI capabilities like ZoomMate may not be available in all industries or regions.

Use Cases

Explore tools grouped by use case so you can keep researching without losing momentum.

Frequently Asked Questions

Ratings & reviews

Average rating

5.01 review

Share your experience

Help others decide, your insights matter

Community reviews (1)

Most recent

Daisy GRising Star5/5
Jul 13, 2026
Recommends this tool
Most of the webinars I attend are on Zoom and I like how interactive the sessions feel! The recording feature is also really useful because I can record important meetings and review them later.
1 helpful0 not helpful

Average rating

5.01 review

Share your experience

Help others decide, your insights matter

Community reviews (1)

Most recent

Daisy GRising Star5/5
Jul 13, 2026
Recommends this tool
Most of the webinars I attend are on Zoom and I like how interactive the sessions feel! The recording feature is also really useful because I can record important meetings and review them later.
1 helpful0 not helpful

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Key Features

Video Meetings

High-quality video conferencing with support for global teams and hybrid work environments.

Unified Communications as a Service (UCaaS)

Integrates phone, chat, email, SMS, social, and video into a single platform for seamless communication.

AI-Powered Meeting Summaries

Built-in AI summarizes meetings and automates next steps to improve productivity.

ZoomMate AI Productivity Suite

An AI teammate that generates quality assets like decks and documents from meetings.

Virtual Agent for Customer Support

Handles multi-intent questions to automate customer service and free human agents for complex cases.

Branded Webinars and Events

Host interactive virtual and hybrid events with tools to capture leads and analyze engagement.

Sales Productivity Tools

Auto-summarized meetings, suggested follow-ups, deal insights, and AI coaching to shorten sales cycles.

Employee Engagement Features

Tools for company-wide updates, recognition, social feeds, and asynchronous video communication to support hybrid teams.

Who It's For

How to Use

Sign Up and Choose a Plan

Create a Zoom account and select a paid Zoom Workplace plan to access core and AI features.

Set Up Meetings or Webinars

Schedule video meetings, webinars, or events using Zoom’s platform with branding and engagement options.

Use AI Features

Leverage AI tools like meeting summaries, ZoomMate for asset generation, and virtual agents for support.

Integrate Communication Channels

Connect phone, chat, email, SMS, and social media for unified communications.

Analyze and Optimize

Use real-time analytics and insights to improve customer experience, sales forecasting, and employee engagement.

Pricing

Pricing details are gathered from the official Zoom website and are provided for reference only. Always confirm the latest information directly with the vendor.

Plan	Price	Highlights
Contact Sales	Varies	Access to Zoom Workplace plans with AI features like ZoomMate Custom pricing based on organization size and needs Includes video meetings, phone, chat, webinars, and AI productivity tools

Found a change in pricing? We welcome corrections. Reach out so we can keep this listing accurate.

Pros & Cons

Pros

Comprehensive platform combining video, chat, phone, and webinars.
AI features enhance productivity with meeting summaries and asset generation.
Supports hybrid and remote work with global team engagement.
Integrates communication channels into a unified view.
Offers automation for customer support and sales workflows.

Cons

Pricing details are not publicly detailed, requiring contact with sales.
Some AI features may be limited to eligible paid plans and regions.
Complexity of features might require training for optimal use.
May be costly for small businesses or individual users.
Advanced AI capabilities like ZoomMate may not be available in all industries or regions.

Use Cases

Explore tools grouped by use case so you can keep researching without losing momentum.

Zoom

Overview

Featured Video

Key Features

Video Meetings

Unified Communications as a Service (UCaaS)

AI-Powered Meeting Summaries

ZoomMate AI Productivity Suite

Virtual Agent for Customer Support

Branded Webinars and Events

Sales Productivity Tools

Employee Engagement Features

Who It's For

How to Use

Sign Up and Choose a Plan

Set Up Meetings or Webinars

Use AI Features

Integrate Communication Channels

Analyze and Optimize

Pricing

Pros & Cons

Pros

Cons

Use Cases

Frequently Asked Questions

Ratings & reviews

Community reviews (1)

Community reviews (1)

Featured Video

Key Features

Video Meetings

Unified Communications as a Service (UCaaS)

AI-Powered Meeting Summaries

ZoomMate AI Productivity Suite

Virtual Agent for Customer Support

Branded Webinars and Events

Sales Productivity Tools

Employee Engagement Features

Who It's For

How to Use

Sign Up and Choose a Plan

Set Up Meetings or Webinars

Use AI Features

Integrate Communication Channels

Analyze and Optimize

Pricing

Pros & Cons

Pros

Cons

Use Cases

Frequently Asked Questions

Community reviews (1)