Elevio

Elevio's knowledge platform intelligently delivers contextual content to your customers.

Help users help themselves. Knowledge can be easily created (or imported ) and managed with our in-built content management tool.

Collaborate with colleagues on your content. Create and share your drafts, then publish the final version once everything is approved.

Save time for your content creation. Our platform uses machine learning to intelligently suggest keywords for each piece of content you create.

Remove roadblocks to customer success by allowing support staff to improve your site's UX without bugging or waiting for your dev team.

Our embeddable Assistant, hotspots and elements can be seamlessly added to your website. Providing on-demand help instantly to your users, where and when they need it.

Positioned anywhere on your page, Hotspots provide instant prompts to inline help.

See how self-service content can help. Review usage statistics and reports to understand how your users are getting help from your knowledge base.

Content is king. Gain your user’s feedback on which content works... and which doesn’t.

From insight to action. Leverage your data and user feedback to identify actionable opportunities to improve your help content, and find product roadblocks.

See how your users feel about your in-app help. Negative feedback can be supported with a note, so you can fix issues accurately and quickly.

The only thing worse than no docs, is outdated docs. We'll tell you when content is getting old, so you can make sure it's up to date.

When people can't find what they're looking for, we'll tell you what to add content on, to keep your docs full