Elevio

Create, import, and manage knowledge base content with an in-built content management tool that supports content workflows and collaboration.

Deliver contextual help directly within your product using embeddable assistants, hotspots, and inline help elements without needing developers.

Use machine learning to suggest relevant keywords and content improvements, and to provide smart article suggestions to users at the right time.

Support global audiences with auto-translation and content delivery in over twenty languages.

Integrate with existing help desk and support tools to unify customer support services and workflows.

Access detailed reports and usage statistics to understand user engagement with help content and identify areas for improvement.

Collect and analyze user feedback on help content to make data-driven decisions and improve documentation quality.

Use point-and-click tools to add help hotspots and manage content without requiring developer resources.