Smartlook

Combined quantitative and qualitative product analytics with visual user insights.

Freemium

#Session Recording #User Research #Product Development #Performance Analytics #Data Analysis+2

Overview

Smartlook offers an easy-to-use analytics platform combining session recordings, event tracking, funnels, heatmaps, and behavior flows to help teams understand user behavior and improve product performance across websites and mobile apps.

Key Features

Session Recordings

Watch real user sessions on your website or mobile app to see exactly how users interact and identify usability issues.

Event-Based Analytics

Track user actions and events to measure how often users perform key actions and use these events to filter recordings.

Funnels

Analyze user drop-off points in conversion funnels and watch recordings of users who abandoned the funnel to fix leaks.

Heatmaps

Visualize where users click and how far they scroll on pages to understand which elements attract the most attention.

Behavior Flows

See the paths users take through your website or app to understand navigation patterns and identify points of user loss.

Crash Reports

Watch session recordings leading up to app crashes to diagnose issues without needing QA reproduction.

Advanced Filtering

Use powerful filters on recordings and events to quickly find crucial moments and relevant user sessions.

Integrations

Easily integrate with over 50 popular tools and platforms to enrich your analytics and workflows.

Who It's For

How to Use

Sign Up and Set Up

Create an account and install Smartlook’s tracking code on your website or integrate the SDK into your mobile app.

Define Events and Funnels

Set up key user actions as events and configure funnels to track conversion paths and drop-offs.

Record Sessions and Collect Data

Start collecting session recordings and user interaction data automatically as visitors use your site or app.

Analyze Heatmaps and Behavior Flows

Use heatmaps to visualize clicks and scrolls, and behavior flows to understand navigation patterns.

Filter and Review Critical Sessions

Apply advanced filters to find recordings of users who performed specific actions or encountered issues.

Identify Issues and Optimize

Watch recordings of drop-offs or crashes, identify problems, and implement improvements to enhance user experience.

Pricing

Pricing details are gathered from the official Smartlook website and are provided for reference only. Always confirm the latest information directly with the vendor.

Plan	Price	Highlights
Free Plan	$0	Basic session recordings Event tracking Heatmaps Limited data retention No credit card required
Business Plan	Contact Sales	Advanced funnels and event analytics Unlimited session recordings Crash reports Advanced filtering and integrations Priority support

Found a change in pricing? We welcome corrections. Reach out so we can keep this listing accurate.

Pros & Cons

Pros

Combines qualitative session recordings with quantitative event analytics for comprehensive insights.
Easy setup with no developer dependency, suitable for growing teams.
Advanced filtering helps quickly identify critical user moments.
Supports both website and mobile app analytics.
Offers over 50 integrations to connect with existing tech stacks.

Cons

Pricing details and plans are not clearly disclosed upfront.
Some advanced features like page analytics are in beta and may have limitations.
May require some learning curve to fully utilize all features.
Limited explicit information on customer support and onboarding resources.

Use Cases

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Frequently Asked Questions

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Ratings & reviews