Analytics

Smartlook

Combined quantitative and qualitative product analytics with visual user insights.

Overview

Smartlook offers an easy-to-use analytics platform combining session recordings, event tracking, funnels, heatmaps, and behavior flows to help teams understand user behavior and improve product performance across websites and mobile apps.

Updated Oct 17, 2026

4 things

What Smartlook has

For developers

Programmatic access to the product's data and features for developers.

Support

A dedicated expert who helps your team get the most out of the product. One of 8 Analytics tools with dedicated account manager.
Get help from the support team by writing to them via email. One of 32 Analytics tools with email support.
Real people you can contact when you need help with the tool. One of 30 Analytics tools with human support.

1 feature

Key Features

Crash reports
Watch session recordings to determine the cause of a crash and fix it without QA reproduction. See what happened and which crashes frustrate users most.

Pros and cons

Pros

Combines qualitative session recordings with quantitative event analytics for comprehensive insights.
Easy setup with no developer dependency, suitable for growing teams.
Advanced filtering helps quickly identify critical user moments.
Supports both website and mobile app analytics.
Offers over 50 integrations to connect with existing tech stacks.

Cons

Pricing details and plans are not clearly disclosed upfront.
Some advanced features like page analytics are in beta and may have limitations.
May require some learning curve to fully utilize all features.
Limited explicit information on customer support and onboarding resources.

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0 questions

Frequently Asked Questions

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Community reviews

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Community reviews

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Tried this tool? Share your experience.

Write a review

4 things

What Smartlook has

For developers

Programmatic access to the product's data and features for developers.

Support

A dedicated expert who helps your team get the most out of the product. One of 8 Analytics tools with dedicated account manager.
Get help from the support team by writing to them via email. One of 32 Analytics tools with email support.
Real people you can contact when you need help with the tool. One of 30 Analytics tools with human support.

1 feature

Key Features

Crash reports
Watch session recordings to determine the cause of a crash and fix it without QA reproduction. See what happened and which crashes frustrate users most.

Pros and cons

Pros

Combines qualitative session recordings with quantitative event analytics for comprehensive insights.
Easy setup with no developer dependency, suitable for growing teams.
Advanced filtering helps quickly identify critical user moments.
Supports both website and mobile app analytics.
Offers over 50 integrations to connect with existing tech stacks.

Cons

Pricing details and plans are not clearly disclosed upfront.
Some advanced features like page analytics are in beta and may have limitations.
May require some learning curve to fully utilize all features.
Limited explicit information on customer support and onboarding resources.

You?

Be the first to rate Smartlook

Your review helps others make better decisions. No account needed. Takes about 10 seconds.

0 questions

Smartlook

Overview

What Smartlook has

For developers

Support

Key Features

Crash reports

Pros and cons

Pros

Cons

Be the first to rate Smartlook

Frequently Asked Questions

Community reviews

Community reviews

What Smartlook has

For developers

Support

Key Features

Crash reports

Pros and cons

Pros

Cons

Be the first to rate Smartlook

Frequently Asked Questions

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