SugarCRM

The sales CRM for B2B growth with AI-powered precision selling.

Paid

#Sales Pipeline Management #Sales Coaching #CRM Integration #Customer Sentiment Analysis #Marketing Campaign Management+1

Overview

SugarCRM is a full-featured CRM and sales platform designed for B2B companies to win, grow, and retain customers.

SugarCRM is a full-featured CRM and sales platform designed for B2B companies to win, grow, and retain customers. It uses domain-specific AI to uncover hidden opportunities, flag at-risk deals, and recommend next steps, enabling smarter, more predictable sales processes.

Key Features

AI-Powered Revenue Intelligence

Leverages domain-specific AI to identify hidden sales opportunities, flag at-risk deals, and recommend next best actions to increase win rates and revenue.

Sales Automation

Automates sales workflows to create predictable processes that help sales teams become top performers and close deals faster.

Unified Customer Data

Consolidates customer, product, and sales data in one platform for comprehensive insights and better decision-making.

Customizable Workflows and Integrations

Supports no-code/low-code configurations and integrates with modern and legacy systems including over 180 ERP integrations for seamless operations.

Mobile Access with Offline Capability

Enables sales reps to access and update CRM data on the go, even without internet connectivity, ensuring timely note-taking and updates.

Guided Selling and Forecasting

Provides intelligent account management, enhanced forecasting, and smart guides to support sales strategies and improve accuracy.

Customer Sentiment Analysis

Analyzes customer interactions and sentiment to help sales and service teams respond effectively and improve customer relationships.

Comprehensive Reporting and Analytics

Offers detailed analytics and reporting tools to monitor pipeline health, sales performance, and forecast accuracy.

Who It's For

How to Use

Set Up Your Account and Users

Create your SugarCRM account, configure user roles, and import your existing customer and sales data.

Customize Workflows and Integrations

Use no-code/low-code tools to tailor sales processes and connect SugarCRM with your ERP and other business systems.

Train Your Sales Team

Provide training and resources to your sales reps to familiarize them with the platform’s features and AI recommendations.

Manage Sales Pipeline

Track leads, opportunities, and deals using guided selling tools and automated workflows to ensure consistent follow-ups.

Leverage AI Insights

Utilize AI-driven revenue intelligence to identify next best actions, forecast sales, and uncover upsell or cross-sell opportunities.

Pricing

Pricing details are gathered from the official SugarCRM website and are provided for reference only. Always confirm the latest information directly with the vendor.

Plan	Price	Highlights
Standard	$59	Accounts & contact management Lead & opportunity management Quote management Activity management Pipeline management Business process management Reporting & analytics Mobility Basic support Mail & calendar integration
Advanced	$85	Everything in Standard Built-in email and calendar sync Customizable workflows Case management Bug tracking Intelligent lead prioritization Revenue Intelligence Generative AI Sentiment analysis Chat & chatbot Standard support
Ultimate	$135	Everything in Advanced Geo mapping Enhanced forecasting Double file and data storage Enhanced support News feeds Smart guides LinkedIn connector
Marketing Automation	Starting at $1,000	Landing pages & lead forms Nurture campaigns Webinars & events Dynamic email content Buyer’s journey tracking Reporting & ROI tracking CRM integration GDPR ready
Managed Services	Starting at $375	Technical setup Guided Sugar University Use case consultation CRM and web integration consulting Marketing analytics consultation Certification voucher

Found a change in pricing? We welcome corrections. Reach out so we can keep this listing accurate.

Pros & Cons

Pros

Strong AI-driven insights for sales optimization and opportunity identification.
Highly customizable workflows with no-code/low-code options.
Robust integration capabilities with ERP and other legacy systems.
Mobile-friendly with offline functionality for field sales reps.
Comprehensive analytics and forecasting tools enhance decision-making.

Cons

Pricing requires a minimum of 15 users, which may not suit smaller teams.
Complexity may require onboarding and training for new users.
Advanced AI features are available only in higher-tier plans.
On-premises deployment options may involve additional costs and complexity.
Customer support and managed services come at additional fees.

Use Cases

Explore tools grouped by use case so you can keep researching without losing momentum.

Frequently Asked Questions

Alternatives

Compare other vetted products our editors see buyers evaluate alongside SugarCRM.

Ratings & reviews

Key Features

AI-Powered Revenue Intelligence

Leverages domain-specific AI to identify hidden sales opportunities, flag at-risk deals, and recommend next best actions to increase win rates and revenue.

Sales Automation

Automates sales workflows to create predictable processes that help sales teams become top performers and close deals faster.

Unified Customer Data

Consolidates customer, product, and sales data in one platform for comprehensive insights and better decision-making.

Customizable Workflows and Integrations

Supports no-code/low-code configurations and integrates with modern and legacy systems including over 180 ERP integrations for seamless operations.

Mobile Access with Offline Capability

Enables sales reps to access and update CRM data on the go, even without internet connectivity, ensuring timely note-taking and updates.

Guided Selling and Forecasting

Provides intelligent account management, enhanced forecasting, and smart guides to support sales strategies and improve accuracy.

Customer Sentiment Analysis

Analyzes customer interactions and sentiment to help sales and service teams respond effectively and improve customer relationships.

Comprehensive Reporting and Analytics

Offers detailed analytics and reporting tools to monitor pipeline health, sales performance, and forecast accuracy.

Who It's For

How to Use

Set Up Your Account and Users

Create your SugarCRM account, configure user roles, and import your existing customer and sales data.

Customize Workflows and Integrations

Use no-code/low-code tools to tailor sales processes and connect SugarCRM with your ERP and other business systems.

Train Your Sales Team

Provide training and resources to your sales reps to familiarize them with the platform’s features and AI recommendations.

Manage Sales Pipeline

Track leads, opportunities, and deals using guided selling tools and automated workflows to ensure consistent follow-ups.

Leverage AI Insights

Utilize AI-driven revenue intelligence to identify next best actions, forecast sales, and uncover upsell or cross-sell opportunities.

Pricing

Pricing details are gathered from the official SugarCRM website and are provided for reference only. Always confirm the latest information directly with the vendor.

Plan	Price	Highlights
Standard	$59	Accounts & contact management Lead & opportunity management Quote management Activity management Pipeline management Business process management Reporting & analytics Mobility Basic support Mail & calendar integration
Advanced	$85	Everything in Standard Built-in email and calendar sync Customizable workflows Case management Bug tracking Intelligent lead prioritization Revenue Intelligence Generative AI Sentiment analysis Chat & chatbot Standard support
Ultimate	$135	Everything in Advanced Geo mapping Enhanced forecasting Double file and data storage Enhanced support News feeds Smart guides LinkedIn connector
Marketing Automation	Starting at $1,000	Landing pages & lead forms Nurture campaigns Webinars & events Dynamic email content Buyer’s journey tracking Reporting & ROI tracking CRM integration GDPR ready
Managed Services	Starting at $375	Technical setup Guided Sugar University Use case consultation CRM and web integration consulting Marketing analytics consultation Certification voucher

Found a change in pricing? We welcome corrections. Reach out so we can keep this listing accurate.

Pros & Cons

Pros

Strong AI-driven insights for sales optimization and opportunity identification.
Highly customizable workflows with no-code/low-code options.
Robust integration capabilities with ERP and other legacy systems.
Mobile-friendly with offline functionality for field sales reps.
Comprehensive analytics and forecasting tools enhance decision-making.

Cons

Pricing requires a minimum of 15 users, which may not suit smaller teams.
Complexity may require onboarding and training for new users.
Advanced AI features are available only in higher-tier plans.
On-premises deployment options may involve additional costs and complexity.
Customer support and managed services come at additional fees.

Use Cases

Explore tools grouped by use case so you can keep researching without losing momentum.

Frequently Asked Questions

Alternatives

Compare other vetted products our editors see buyers evaluate alongside SugarCRM.

SugarCRM

Overview

Featured Video

Key Features

AI-Powered Revenue Intelligence

Sales Automation

Unified Customer Data

Customizable Workflows and Integrations

Mobile Access with Offline Capability

Guided Selling and Forecasting

Customer Sentiment Analysis

Comprehensive Reporting and Analytics

Who It's For

How to Use

Set Up Your Account and Users

Customize Workflows and Integrations

Train Your Sales Team

Manage Sales Pipeline

Leverage AI Insights

Pricing

Pros & Cons

Pros

Cons

Use Cases

Frequently Asked Questions

Alternatives

Ratings & reviews

Featured Video

Key Features

AI-Powered Revenue Intelligence

Sales Automation

Unified Customer Data

Customizable Workflows and Integrations

Mobile Access with Offline Capability

Guided Selling and Forecasting

Customer Sentiment Analysis

Comprehensive Reporting and Analytics

Who It's For

How to Use

Set Up Your Account and Users

Customize Workflows and Integrations

Train Your Sales Team

Manage Sales Pipeline

Leverage AI Insights

Pricing

Pros & Cons

Pros

Cons

Use Cases

Frequently Asked Questions

Alternatives

Ratings & reviews