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22 CRM platforms

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Customer relationship management (CRM) software keeps customer details and sales work in one place. It can help you track a new lead, remember a follow-up, or check where a deal stands. That makes it easier to stay organized and keep sales moving.

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What do you need to do?

Unite marketing, sales, and customer service on one AI-powered customer platform that delivers results fast.

Free plan

4.4(8)

The easiest AI CRM for growth with intelligent automation and intuitive design.

Paid

from ₹800 per month

4.3(3)

The easy and effective CRM for closing deals with AI-powered sales pipeline management.

Free plan

Custom pricing

5.0(1)

The AI-powered CRM that adapts to your business and accelerates your go-to-market strategy.

Free plan

Custom pricing

No reviews yet

The easiest CRM solution designed specifically for small businesses to close deals faster and automate workflows.

Free plan

No reviews yet

Bitrix24 is an online workspace integrating CRM, project management, communication, and automation tools for businesses.

Free plan

No reviews yet

Capsule CRM is a customer relationship management tool designed to help businesses manage contacts, sales pipelines, tasks, and projects

Free plan

No reviews yet

Clari is an AI-driven Revenue Orchestration Platform that unifies data and workflows to improve revenue predictability and execution.

Paid

No reviews yet
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Customer success software designed to reduce churn and increase customer revenue through health scores, playbooks, and renewal forecasting.

Paid

Custom pricing

No reviews yet

A follow-up tracker for manual outreach on LinkedIn, email, Fiverr, and Upwork.

Free plan

from $9/mo

No reviews yet

Showing 1 to 10 of 22

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Which CRM platform do you use, and why?

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3 decisions

How to choose CRM platforms

Start with the work you need to keep under control. A focused CRM can make daily sales tasks simpler, while a broader platform may also cover marketing, payments, or team collaboration.

  1. 01 of 03

    Keep leads and deals moving

    For lead management and sales pipeline management, choose around the way your team sells. Clear tracking helps everyone know which deal needs attention next.

    • Pipedrive keeps lead work moving with automated data entry, scoring, and follow-ups.
    • Capsule CRM brings contacts, leads, forecasting, and sales tracking into one sales workflow.
    • streak suits small businesses that want to manage contacts, leads, and pipelines alongside Gmail.
    • Pipedrivefreemium
    • Capsule CRMfreemium
    • streakfreemium
  2. 02 of 03

    Automate sales and follow-ups

    Repeated outreach can take time, so follow-up automation helps you stay in touch. AI-driven sales workflow automation can also handle parts of the process for your team.

    • Zoho CRM automates sales workflows, lead scoring, and follow-ups across a wide range of connected services.
    • SalesNexus combines automated follow-ups and lead nurturing with an AI email assistant.
    • Keap connects lead capture, follow-ups, email, invoices, and customer engagement.
    • Zoho CRMpaid
    • SalesNexusfreemium
    • Keappaid
  3. 03 of 03

    Cover work beyond sales

    A wider system may suit you when customer records connect closely with marketing, service, donations, or payments. Pick the option that matches the full journey you need to manage.

    • HubSpot connects customer acquisition with marketing, ads, content, and web page creation.
    • ClientSuccess focuses on onboarding customers, gathering feedback, and keeping them.
    • keela brings nonprofit contacts, recurring donations, forms, email, and reporting together.
    • HubSpotfreemium
    • ClientSuccesspaid
    • keelapaid
4 questions

Common questions

What does CRM mean?

CRM means customer relationship management.

It is a system for organizing customer details, leads, conversations, and sales activity.

Can I get a free CRM?

Yes.

HubSpot, Bitrix24, streak, Capsule CRM, and SalesNexus have free plans.

Which CRM works with Gmail?

Can a CRM automate follow-ups?

Yes.

HubSpot, Zoho CRM, Pipedrive, Keap, and SalesNexus are listed for follow-up automation.