What Tango has

Apps

Browser extension

For teams

Shared workspaces where multiple users can collaborate on the same content.

Support

Faster answers from the support team than customers get as standard.
Guided setup and training to help new users get started with the tool.

Integrations

HubSpot
Clay
Salesforce
NetSuite

Key Features

Automatic Workflow Capture

Automatically captures each step of a workflow with screenshots and annotations as the user performs the process in a browser or desktop app.

Step-by-Step Guide Generation

Generates polished, formatted step-by-step guides with descriptions, callouts, and links based on captured workflows.

Multi-Platform Support

Works across CRM, ERP, HRIS systems, and thousands of web-based tools without requiring integrations or API setup.

Advanced Editing Tools

Allows customization of walkthroughs by updating descriptions, adding context, and enhancing screenshots with annotations and blurring.

Sharing and Export Options

Enables sharing guides via URLs, embedding in other platforms, and exporting to PDF, Markdown, and HTML formats.

Version History and Audit Logs

Maintains workflow version history (14-day for Pro, 365-day for Enterprise) and audit logs for compliance and tracking.

Security and Admin Controls

Supports SSO, SCIM, workspace roles, automatic PII detection and redaction, and centralized extension deployment for enterprise security.

Viewership Insights and Analytics

Provides advanced insights on workflow viewership, completion rates, and user engagement to optimize training effectiveness.

Pros

Automates creation of detailed, visual process documentation saving significant time.
Supports both browser and desktop application workflows for broad coverage.
No integration or API setup required, simplifying deployment.
Offers robust security features including PII redaction and enterprise admin controls.
Enables collaborative editing and sharing within teams and organizations.

Cons

Free plan limits users to 10 per workspace and shared workflows only.
Advanced features like multi-path workflows and translations require Enterprise plan.
No explicit offline mode beyond desktop app capture is detailed.
Pricing can be complex with multiple tiers and add-ons.
Some features like video embeds and voice transcription are limited to paid plans.