Zenoti

AI-powered software for managing and growing salons, spas, medspas, fitness centers, and barbershops.

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Overview

Zenoti offers an AI-native platform integrating booking, payroll, marketing, and operations for beauty and wellness businesses. It features AI agents for call answering, lead conversion, marketing automation, documentation, and business insights.

Last updated: Sep 9, 2026

Key Features

AI Receptionist

Automates call answering, appointment booking, rescheduling, and FAQ handling 24/7 to ensure no calls go unanswered.

AI Concierge

Sends personalized reminders, upsells, follow-ups, and rebooking nudges to enhance guest engagement and increase bookings.

AI Lead Manager

Captures, qualifies, scores, and converts leads from multiple channels with automated follow-ups and pipeline analytics.

AI Marketer

Automates marketing campaigns, audience segmentation, reputation management, and win-back flows to optimize online presence.

AI Scribe

Generates SOAP notes, treatment summaries, manages photos, and integrates with EHR for HIPAA-compliant documentation.

AI Dispute Manager

Detects chargebacks, compiles evidence, drafts auto-responses, and tracks win rates to protect business revenue.

AI Business Advisor

Monitors business KPIs, spots anomalies, and provides actionable insights to improve performance across locations.

AI Employee Scheduler and Inventory Manager

Optimizes staff scheduling based on demand forecasts and automates inventory reordering to prevent stockouts.

Pros

Comprehensive AI-powered automation covering front desk, marketing, lead management, and back-office tasks.
Integrates multiple workflows including booking, payroll, marketing, and inventory in one cloud platform.
Supports multi-location businesses with real-time dashboards and industry benchmarks from 30,000+ businesses.
Offers white-glove data migration and tailored onboarding with dedicated customer success management.
Includes HIPAA-ready documentation features for medspa providers and chargeback dispute management.

Cons

Pricing details are not publicly listed and require contacting sales for a custom quote.
AI features require the AI Plus package, which may increase costs for smaller businesses.
Implementation timelines vary and larger deployments may require phased rollouts.
Some advanced AI functionalities may require staff training and adaptation time.
Limited explicit information on integrations with third-party tools beyond migration support.

Pricing

Zenoti pricing plans
Plan	Price	Highlights
Contact Sales	Custom	Tailored pricing based on business size, locations, and required capabilities Includes access to Zenoti OS and AI Workforce packages Supports add-ons and plan upgrades White-glove onboarding and migration support 24/7 global customer support with dedicated success manager for AI Plus plans

Pricing is collected from the official Zenoti website and may change. Always confirm with the vendor.

Frequently Asked Questions

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Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Ratings & reviews

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Key Features

AI Receptionist

Automates call answering, appointment booking, rescheduling, and FAQ handling 24/7 to ensure no calls go unanswered.

AI Concierge

Sends personalized reminders, upsells, follow-ups, and rebooking nudges to enhance guest engagement and increase bookings.

AI Lead Manager

Captures, qualifies, scores, and converts leads from multiple channels with automated follow-ups and pipeline analytics.

AI Marketer

Automates marketing campaigns, audience segmentation, reputation management, and win-back flows to optimize online presence.

AI Scribe

Generates SOAP notes, treatment summaries, manages photos, and integrates with EHR for HIPAA-compliant documentation.

AI Dispute Manager

Detects chargebacks, compiles evidence, drafts auto-responses, and tracks win rates to protect business revenue.

AI Business Advisor

Monitors business KPIs, spots anomalies, and provides actionable insights to improve performance across locations.

AI Employee Scheduler and Inventory Manager

Optimizes staff scheduling based on demand forecasts and automates inventory reordering to prevent stockouts.

Pros

Comprehensive AI-powered automation covering front desk, marketing, lead management, and back-office tasks.
Integrates multiple workflows including booking, payroll, marketing, and inventory in one cloud platform.
Supports multi-location businesses with real-time dashboards and industry benchmarks from 30,000+ businesses.
Offers white-glove data migration and tailored onboarding with dedicated customer success management.
Includes HIPAA-ready documentation features for medspa providers and chargeback dispute management.

Cons

Pricing details are not publicly listed and require contacting sales for a custom quote.
AI features require the AI Plus package, which may increase costs for smaller businesses.
Implementation timelines vary and larger deployments may require phased rollouts.
Some advanced AI functionalities may require staff training and adaptation time.
Limited explicit information on integrations with third-party tools beyond migration support.

Pricing

Zenoti pricing plans
Plan	Price	Highlights
Contact Sales	Custom	Tailored pricing based on business size, locations, and required capabilities Includes access to Zenoti OS and AI Workforce packages Supports add-ons and plan upgrades White-glove onboarding and migration support 24/7 global customer support with dedicated success manager for AI Plus plans

Pricing is collected from the official Zenoti website and may change. Always confirm with the vendor.

Zenoti

Overview

Key Features

AI Receptionist

AI Concierge

AI Lead Manager

AI Marketer

AI Scribe

AI Dispute Manager

AI Business Advisor

AI Employee Scheduler and Inventory Manager

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

Ratings & reviews

Ratings & reviews

Community reviews (0)

Ratings & reviews

Community reviews (0)

Key Features

AI Receptionist

AI Concierge

AI Lead Manager

AI Marketer

AI Scribe

AI Dispute Manager

AI Business Advisor

AI Employee Scheduler and Inventory Manager

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

More in Salon & Spa Management

Ratings & reviews

Community reviews (0)

More in Salon & Spa Management