What Zenoti has

Apps

iOS
Android

Support

Help from the vendor at any hour, every day of the week.
Faster answers from the support team than customers get as standard.
A dedicated customer success professional helps customers get more value from the product.
Real people you can contact when you need help with the tool.
Help moving your existing content and data into the tool from another platform.
Guided setup and training to help new users get started with the tool.

Pricing

A product demonstration available to prospective customers who want to evaluate the tool.

Key Features

AI workforce

Your team can't be everywhere. Your AI can. Meet Zenoti's AI workforce — answers every call, chases every lead, fills every empty slot, and delivers real revenue growth.

Call handling

Answers calls, books appointments, and handles rescheduling — the 24/7 front desk for your salon, spa, medspa, and fitness businesses.

Guest engagement

Sends personalized reminders, upsells, and follow-ups — automated guest engagement built for beauty and wellness.

Clinical notes

Captures SOAP notes and treatment records so providers can focus on care — HIPAA-ready documentation for medspa providers.

Chargeback handling

Automatically builds evidence packages and fights chargebacks for you — revenue protected for beauty and wellness businesses.

KPI guidance

Spots what's off with your business KPIs and shows you how to fix them.

Churn prevention

Predicts churn. Triggers win-back campaigns automatically — before the patient is gone for good.

Staff scheduling

Matches staff to demand. No more overstaffed Tuesdays or understaffed Saturdays.

Inventory reordering

Forecasts usage, automates reorders. Never run out mid-week.

Pros

Comprehensive AI-powered automation covering front desk, marketing, lead management, and back-office tasks.
Integrates multiple workflows including booking, payroll, marketing, and inventory in one cloud platform.
Supports multi-location businesses with real-time dashboards and industry benchmarks from 30,000+ businesses.
Offers white-glove data migration and tailored onboarding with dedicated customer success management.
Includes HIPAA-ready documentation features for medspa providers and chargeback dispute management.

Cons

Pricing details are not publicly listed and require contacting sales for a custom quote.
AI features require the AI Plus package, which may increase costs for smaller businesses.
Implementation timelines vary and larger deployments may require phased rollouts.
Some advanced AI functionalities may require staff training and adaptation time.
Limited explicit information on integrations with third-party tools beyond migration support.

What Zenoti has

Apps

iOS
Android

Support

Help from the vendor at any hour, every day of the week.
Faster answers from the support team than customers get as standard.
A dedicated customer success professional helps customers get more value from the product.
Real people you can contact when you need help with the tool.
Help moving your existing content and data into the tool from another platform.
Guided setup and training to help new users get started with the tool.

Pricing

A product demonstration available to prospective customers who want to evaluate the tool.

Key Features

AI workforce

Your team can't be everywhere. Your AI can. Meet Zenoti's AI workforce — answers every call, chases every lead, fills every empty slot, and delivers real revenue growth.

Call handling

Answers calls, books appointments, and handles rescheduling — the 24/7 front desk for your salon, spa, medspa, and fitness businesses.

Guest engagement

Sends personalized reminders, upsells, and follow-ups — automated guest engagement built for beauty and wellness.

Clinical notes

Captures SOAP notes and treatment records so providers can focus on care — HIPAA-ready documentation for medspa providers.

Chargeback handling

Automatically builds evidence packages and fights chargebacks for you — revenue protected for beauty and wellness businesses.

KPI guidance

Spots what's off with your business KPIs and shows you how to fix them.

Churn prevention

Predicts churn. Triggers win-back campaigns automatically — before the patient is gone for good.

Staff scheduling

Matches staff to demand. No more overstaffed Tuesdays or understaffed Saturdays.

Inventory reordering

Forecasts usage, automates reorders. Never run out mid-week.

Pros

Comprehensive AI-powered automation covering front desk, marketing, lead management, and back-office tasks.
Integrates multiple workflows including booking, payroll, marketing, and inventory in one cloud platform.
Supports multi-location businesses with real-time dashboards and industry benchmarks from 30,000+ businesses.
Offers white-glove data migration and tailored onboarding with dedicated customer success management.
Includes HIPAA-ready documentation features for medspa providers and chargeback dispute management.

Cons

Pricing details are not publicly listed and require contacting sales for a custom quote.
AI features require the AI Plus package, which may increase costs for smaller businesses.
Implementation timelines vary and larger deployments may require phased rollouts.
Some advanced AI functionalities may require staff training and adaptation time.
Limited explicit information on integrations with third-party tools beyond migration support.

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Zenoti

Overview

What Zenoti has

Apps

Support

Pricing

Key Features

AI workforce

Call handling

Guest engagement

Clinical notes

Chargeback handling

KPI guidance

Churn prevention

Staff scheduling

Inventory reordering

Pros

Cons

Featured Video

Frequently Asked Questions

What Zenoti has

Apps

Support

Pricing

Key Features

AI workforce

Call handling

Guest engagement

Clinical notes

Chargeback handling

KPI guidance

Churn prevention

Staff scheduling

Inventory reordering

Pros

Cons

Featured Video

Frequently Asked Questions

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