Diaform

AI customer feedback platform that transforms static surveys into adaptive, conversational feedback sessions with voice and text input.

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Conversational Surveys Customer Sentiment Analysis Data Collection Multilingual Surveys User Research Voice Surveys Website Feedback Collection+3

Diaform

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Overview

Diaform uses AI to conduct customer conversations by voice or text, asking intelligent follow-ups to uncover detailed insights and providing summaries, sentiment analysis, and analytics for each response.

Last updated: Sep 7, 2026

Key Features

AI-led Conversational Surveys

Transforms static survey questions into dynamic conversations where AI probes for deeper insights in real time.

Voice and Text Responses

Supports customer feedback via natural voice or typed text, allowing respondents to switch between modes.

Intelligent Follow-up Questions

Automatically asks relevant follow-up questions to clarify vague or incomplete answers during the conversation.

Multilingual Support

Runs conversations in over 30 languages with tone matching and native language summarization without manual translation.

Automated Summaries and Analytics

Generates summaries, sentiment scores, answer confidence, and notable quotes for every completed conversation.

Zero-Friction Launch

Respondents can start conversations instantly in their browser without login, signup, or scheduling.

Scalable Research Management

Supports multiple projects, team seats, and collaboration with role management and workspace controls.

Integrations and Automations

Includes Slack integration, webhooks, CSV export, and triggers/actions to automate workflows based on conversation data.

Pros

Enables deep, qualitative customer insights by probing beyond initial survey answers.
Supports both voice and text input, increasing engagement and richer responses.
No login or signup required for respondents, improving completion rates.
Multilingual capabilities allow global research without extra setup.
Automated analytics reduce manual data processing and speed up insight generation.

Cons

Pricing is based on AI message usage which may be complex to estimate for some users.
Limited to up to 20 base questions per conversation depending on plan.
Some advanced features like custom domains and branding removal only available on higher-tier plans.
May require some learning curve to set up effective AI conversations and automations.
Not designed for quantitative survey analysis or large-scale statistical reporting.

Pricing

Diaform pricing plans
Plan	Price	Highlights
Trial	Free	250 AI messages during trial 1 project 1 seat Up to 6 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain
Starter	$49	500 AI messages per month 1 project 1 seat Up to 6 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain
Standard	$89	1,500 AI messages per month 2 projects 2 seats Up to 10 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain Targeted respondent links
Pro	$199	3,500 AI messages per month 10 projects 5 seats Up to 15 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain Remove Diaform branding Premium voices Fast model selection
Business	$499	10,000 AI messages per month 50 projects 15 seats Up to 20 base questions per conversation Unlimited follow-up questions 50,000 knowledge tokens Advanced analytics Custom subdomain and domain Remove Diaform branding Premium voices Fast model selection Organization API keys

Pricing is collected from the official Diaform website and may change. Always confirm with the vendor.

Frequently Asked Questions

Ratings & reviews

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Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Ratings & reviews

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Key Features

AI-led Conversational Surveys

Transforms static survey questions into dynamic conversations where AI probes for deeper insights in real time.

Voice and Text Responses

Supports customer feedback via natural voice or typed text, allowing respondents to switch between modes.

Intelligent Follow-up Questions

Automatically asks relevant follow-up questions to clarify vague or incomplete answers during the conversation.

Multilingual Support

Runs conversations in over 30 languages with tone matching and native language summarization without manual translation.

Automated Summaries and Analytics

Generates summaries, sentiment scores, answer confidence, and notable quotes for every completed conversation.

Zero-Friction Launch

Respondents can start conversations instantly in their browser without login, signup, or scheduling.

Scalable Research Management

Supports multiple projects, team seats, and collaboration with role management and workspace controls.

Integrations and Automations

Includes Slack integration, webhooks, CSV export, and triggers/actions to automate workflows based on conversation data.

Pros

Enables deep, qualitative customer insights by probing beyond initial survey answers.
Supports both voice and text input, increasing engagement and richer responses.
No login or signup required for respondents, improving completion rates.
Multilingual capabilities allow global research without extra setup.
Automated analytics reduce manual data processing and speed up insight generation.

Cons

Pricing is based on AI message usage which may be complex to estimate for some users.
Limited to up to 20 base questions per conversation depending on plan.
Some advanced features like custom domains and branding removal only available on higher-tier plans.
May require some learning curve to set up effective AI conversations and automations.
Not designed for quantitative survey analysis or large-scale statistical reporting.

Pricing

Diaform pricing plans
Plan	Price	Highlights
Trial	Free	250 AI messages during trial 1 project 1 seat Up to 6 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain
Starter	$49	500 AI messages per month 1 project 1 seat Up to 6 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain
Standard	$89	1,500 AI messages per month 2 projects 2 seats Up to 10 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain Targeted respondent links
Pro	$199	3,500 AI messages per month 10 projects 5 seats Up to 15 base questions per conversation Unlimited follow-up questions 30,000 knowledge tokens Advanced analytics Custom subdomain Remove Diaform branding Premium voices Fast model selection
Business	$499	10,000 AI messages per month 50 projects 15 seats Up to 20 base questions per conversation Unlimited follow-up questions 50,000 knowledge tokens Advanced analytics Custom subdomain and domain Remove Diaform branding Premium voices Fast model selection Organization API keys

Pricing is collected from the official Diaform website and may change. Always confirm with the vendor.

Diaform

Overview

Key Features

AI-led Conversational Surveys

Voice and Text Responses

Intelligent Follow-up Questions

Multilingual Support

Automated Summaries and Analytics

Zero-Friction Launch

Scalable Research Management

Integrations and Automations

Pros

Cons

Pricing

Frequently Asked Questions

Ratings & reviews

Ratings & reviews

Community reviews (0)

Ratings & reviews

Community reviews (0)

Key Features

AI-led Conversational Surveys

Voice and Text Responses

Intelligent Follow-up Questions

Multilingual Support

Automated Summaries and Analytics

Zero-Friction Launch

Scalable Research Management

Integrations and Automations

Pros

Cons

Pricing

Frequently Asked Questions

More in Survey Software

Ratings & reviews

Community reviews (0)

More in Survey Software