AskNicely is customer experience software that measures customer feedback and provides real-time insights to improve service and business
Paid
Custom pricing
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19 Online Survey tools
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Survey platforms help you create questions, collect answers, and understand what people think. You can ask customers about a recent purchase or gather employee feedback. Clear responses help you spot problems and make informed choices.
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An agile consumer insights platform offering AI-powered survey creation, data analysis, and audience segmentation.
Paid
Custom pricing
Create Privacy-First Surveys with Confidence, Your Data, Your Rules.
Free plan
Custom pricing
AI-powered customer feedback management platform that captures, organizes, and prioritizes product feedback to drive revenue.
Free plan
Secure and flexible survey software for teams and organizations with cloud and on-premises hosting options.
Paid
from $30 per month
Optimize your website with heatmaps, session recordings, A/B testing, and conversion analytics.
Free plan
AI customer feedback platform that transforms static surveys into adaptive, conversational feedback sessions with voice and text input.
Paid
Easily create customizable online forms and surveys to gather data and gain insights from anywhere.
Paid
Custom pricing
An interactive presentation and audience engagement platform with AI-enhanced tools.
Free plan
Custom pricing
Create beautiful, powerful online forms that automate your business workflows without code.
Free plan
Custom pricing
Experience management software that unifies customer, employee, product, and brand insights for actionable intelligence.
Paid
QuestionPro offers online survey software and enterprise-grade research tools for market research, customer experience, and employee
Free plan
Custom pricing
SightMill is an online customer experience platform focused on measuring and improving customer satisfaction using Net Promoter Score and
Paid
Advanced UK-based survey software to transform feedback into smarter decisions.
Free plan
The world’s most popular survey platform for expert surveys, precise targeting, and actionable insights.
Free plan
Custom pricing
AI-Powered Customer Feedback Platform to Drive Business Growth
Paid
Easy-to-use online survey maker for customer satisfaction, employee feedback, and market research.
Free plan
Create engaging, people-friendly forms and surveys with AI-powered design and automation.
Free plan
Custom pricing
Turn human insight into a competitive edge with fast, actionable customer experience feedback.
Free plan
Custom pricing
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Which Online Survey tool do you use, and why?
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+10 points a postStart with a tool from the list:
3 decisions
How to choose Online Survey tools
Start with the kind of answers you need and how you plan to use them. A quick poll, ongoing customer feedback, and formal research call for different tools.
- 01 of 03
Listen to customers
For customer feedback surveys, focus on how responses fit into your daily work. Net Promoter Score surveys are also useful when you want a simple measure of customer loyalty.
- SightMill helps you collect website feedback and study customer sentiment.
- asknicely supports ongoing customer feedback through automated, conversational surveys.
- SurveySparrow suits conversational feedback tied to customer experience management.
- 02 of 03
Run deeper research
Market research surveys can help you learn about consumers, while multilingual surveys let you collect responses across languages. Consider the analysis and research support you need.
- aytm brings AI-led audience insights and multilingual research into one research workflow.
- Diaform uses an AI research moderator for conversational consumer research.
- QuestionPro combines market research surveys with survey analysis.
- aytmpaid
- Diaformpaid
- QuestionProfreemium
- 03 of 03
Collect feedback from teams and groups
Employee surveys, anonymous responses, and live audience input suit different settings. Choose based on who will answer and how you want them to take part.
- SmartSurvey supports anonymous employee feedback with branded, conditional surveys.
- Survio helps distribute employee and customer surveys and produce automated reports.
- Mentimeter makes presentations interactive with live meeting polls and quizzes.
- SmartSurveyfreemium
- Surviofreemium
- Mentimeterfreemium
4 questions
Common questions
Can I try a survey platform for free?
Yes.
Several have free plans or trials.
For example, QuestionPro has an Essentials free plan, while SightMill, Checkbox, SurveySparrow, and SmartSurvey offer 14-day trials.
Which tools support customer feedback surveys?
SightMill, Checkbox, asknicely, QuestionPro, Diaform, Qualtrics XM, Survio, SurveySparrow, and SmartSurvey all support customer feedback surveys.
Can survey platforms connect with other work tools?
Yes.
Depending on the platform, connections include Slack, Salesforce, HubSpot, Google Analytics, Microsoft Teams, Zendesk, and Zapier.
Which tools can collect anonymous responses?
Survio and SmartSurvey support anonymous data collection.