QuestionPro

QuestionPro offers online survey software and enterprise-grade research tools for market research, customer experience, and employee

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Overview

QuestionPro provides tools to design, send, and analyze online surveys, supporting market research, customer experience, and employee experience initiatives. It features AI-powered insights, extensive survey types, and compliance with major data security standards.

Updated Sep 7, 2026.

Key Features

Survey Design and Question Types

Supports over 50 question types including multiple choice, matrix, Likert scale, NPS, conjoint analysis, MaxDiff, and multimedia questions.

Survey Logic and Branching

Advanced skip logic, branching, piping, randomization, quotas, and custom scripting for complex survey flows.

AI-Powered Insights

AI tools generate surveys, summarize open-ended responses, build dashboards, and provide sentiment analysis and video AI summaries.

Distribution and Panel Management

Multiple distribution methods including email, SMS, social media, offline app, CATI, and panel management with audience targeting.

Real-Time Reporting and Analytics

Dashboards with real-time data, heatmap analysis, text tagging, sentiment analysis, crosstabs, trend analysis, and export options.

Security and Compliance

Compliant with GDPR, CCPA, ISO 27001, HIPAA, PCI DSS, FERPA, and Section 508; supports data privacy, encryption, and regional data centers.

Collaboration and User Management

User roles and permissions, team collaboration features, dedicated account and success managers for enterprise clients.

Integration and API

Integrates with Salesforce, Google Sheets, Marketo, HubSpot, Tableau, Zapier, and supports webhooks and custom APIs.

Pros

Comprehensive survey features with a wide range of question types and advanced logic.
AI-powered tools enhance productivity and insight generation.
Strong security and compliance certifications for data privacy.
Multiple distribution channels including offline and CATI support.
Dedicated support with 24/7 chat, email, and phone assistance.

Cons

Pricing for advanced and team plans requires annual billing and minimum users, which may be costly for small teams.
Complexity of features may have a learning curve for new users.
Some advanced features and research tools require contacting sales for pricing.
Limited free plan with response and user limits.
Customization and branding features are limited in lower-tier plans.

Pricing

QuestionPro pricing plans
Plan	Price	Highlights
Essentials	Free	1 user 200 responses per survey 30 question types Basic surveys and logic Integrations and analysis Global data center 24/7 chat and email support
Advanced	$99 per user per month (billed annually)	1 user 25,000 responses per year 38 question types Standard surveys and logic Integrations, analysis, and branding Global data center 24/7 chat and email support 10-day free trial
Team Edition	$83 per user per month (billed annually)	Minimum 5 users 100,000 responses per year 46 question types Collaboration features Regional data centers Dedicated account manager
Research Suite	Contact Sales	Minimum 10 users Custom response pricing 52 question types Communities and audience tools Qualitative tools and research services Regional data centers Dedicated success manager

Pricing is collected from the official QuestionPro website and may change. Always confirm with the vendor.

Frequently Asked Questions

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Key Features

Survey Design and Question Types

Supports over 50 question types including multiple choice, matrix, Likert scale, NPS, conjoint analysis, MaxDiff, and multimedia questions.

Survey Logic and Branching

Advanced skip logic, branching, piping, randomization, quotas, and custom scripting for complex survey flows.

AI-Powered Insights

AI tools generate surveys, summarize open-ended responses, build dashboards, and provide sentiment analysis and video AI summaries.

Distribution and Panel Management

Multiple distribution methods including email, SMS, social media, offline app, CATI, and panel management with audience targeting.

Real-Time Reporting and Analytics

Dashboards with real-time data, heatmap analysis, text tagging, sentiment analysis, crosstabs, trend analysis, and export options.

Security and Compliance

Compliant with GDPR, CCPA, ISO 27001, HIPAA, PCI DSS, FERPA, and Section 508; supports data privacy, encryption, and regional data centers.

Collaboration and User Management

User roles and permissions, team collaboration features, dedicated account and success managers for enterprise clients.

Integration and API

Integrates with Salesforce, Google Sheets, Marketo, HubSpot, Tableau, Zapier, and supports webhooks and custom APIs.

Pros

Comprehensive survey features with a wide range of question types and advanced logic.
AI-powered tools enhance productivity and insight generation.
Strong security and compliance certifications for data privacy.
Multiple distribution channels including offline and CATI support.
Dedicated support with 24/7 chat, email, and phone assistance.

Cons

Pricing for advanced and team plans requires annual billing and minimum users, which may be costly for small teams.
Complexity of features may have a learning curve for new users.
Some advanced features and research tools require contacting sales for pricing.
Limited free plan with response and user limits.
Customization and branding features are limited in lower-tier plans.

Pricing

QuestionPro pricing plans
Plan	Price	Highlights
Essentials	Free	1 user 200 responses per survey 30 question types Basic surveys and logic Integrations and analysis Global data center 24/7 chat and email support
Advanced	$99 per user per month (billed annually)	1 user 25,000 responses per year 38 question types Standard surveys and logic Integrations, analysis, and branding Global data center 24/7 chat and email support 10-day free trial
Team Edition	$83 per user per month (billed annually)	Minimum 5 users 100,000 responses per year 46 question types Collaboration features Regional data centers Dedicated account manager
Research Suite	Contact Sales	Minimum 10 users Custom response pricing 52 question types Communities and audience tools Qualitative tools and research services Regional data centers Dedicated success manager

Pricing is collected from the official QuestionPro website and may change. Always confirm with the vendor.

QuestionPro

Overview

Key Features

Survey Design and Question Types

Survey Logic and Branching

AI-Powered Insights

Distribution and Panel Management

Real-Time Reporting and Analytics

Security and Compliance

Collaboration and User Management

Integration and API

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

Key Features

Survey Design and Question Types

Survey Logic and Branching

AI-Powered Insights

Distribution and Panel Management

Real-Time Reporting and Analytics

Security and Compliance

Collaboration and User Management

Integration and API

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

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