AI-powered customer feedback management platform that captures, organizes, and prioritizes product feedback to drive revenue.
Canny uses AI to automatically capture and organize customer feedback from sales and support conversations, linking requests to revenue impact. It helps teams prioritize features, communicate roadmaps, and close the feedback loop with customers.
Automatically reads sales calls, support tickets, and chats to capture and deduplicate customer feedback without manual input.
Filters feedback by user segments and tracks the revenue impact of feature requests to prioritize development effectively.
Organizes feedback on public or private boards with customizable privacy settings and the ability to vote on behalf of customers.
Supports internal comments, pinned comments, and discussion threads to keep teams aligned on feedback and feature ideas.
Creates public or private roadmaps, scores and ranks features by impact, and provides status updates and date estimates to customers.
Announces product updates via changelogs and embeds updates in products to keep customers informed and engaged.
Connects with tools like Gong, Intercom, Slack, Jira, ClickUp, and CRM systems to streamline feedback capture and workflows.
Allows customization of logos, brand colors, prompts, and markdown formatting for posts and comments to match company branding.
Integrate tools like Gong, Intercom, and Slack to enable Canny Autopilot to automatically capture feedback from conversations.
Use feedback boards to gather customer ideas, votes, and comments, organizing them by categories and tags.
Filter feedback by user segments and revenue impact to score and rank feature requests for development prioritization.
Build public or private product roadmaps with status updates and estimated release dates to keep stakeholders informed.
Use changelogs and automated updates to communicate product changes and gather ongoing feedback.
Pricing details are gathered from the official Canny website and are provided for reference only. Always confirm the latest information directly with the vendor.
| Plan | Price | Highlights |
|---|---|---|
| Free | $0 | 25 tracked users
|
| Pro | $79 | 100+ tracked users
|
| Business | Custom pricing | 5,000+ tracked users
|
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