asknicely

AskNicely is customer experience software that measures customer feedback and provides real-time insights to improve service and business

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Overview

AskNicely offers service businesses tools to measure customer experience via AI-powered surveys, motivate frontline teams, and analyze impact on revenue with real-time insights and reporting. It supports multi-location operations and integrates with communication platforms.

Last updated: Sep 9, 2026

Key Features

AI-Powered Dynamic Surveys

Surveys use AI to create conversational, engaging questions that increase response rates and gather richer customer feedback.

Real-Time Insights and Reporting

Provides immediate access to customer feedback data with dashboards, leaderboards, and trend reports for all organizational levels.

Multi-Channel Survey Delivery

Supports surveys via email, WhatsApp, SMS, QR codes, and mobile apps to reach customers through preferred channels.

Integration with Communication Tools

Integrates with Slack and Microsoft Teams to deliver feedback notifications and enable team collaboration on customer experience.

NiceAI® Generative AI Engine

Includes AI features like Ask NiceAI® conversational interface and NiceAI® Agents to analyze feedback, generate reports, and suggest actions.

Reputation Management Add-Ons

Optional tools to manage online reviews, request testimonials, and improve brand reputation through customer feedback.

Frontline Coaching and Team Huddles

Features to set CX goals, recognize achievements, and coach frontline employees based on customer feedback data.

White Label and API Access

Offers white-label survey options and unlimited API data extraction for customization and integration with other systems.

Pros

Supports unlimited users and scales pricing based on survey response volume.
AI-powered surveys and analytics reduce manual effort and provide actionable insights.
Integrates with popular communication platforms like Slack and Microsoft Teams.
Provides tools for frontline employee motivation and coaching based on feedback.
Offers enterprise-grade security including SOC2 certification, GDPR and CCPA compliance.

Cons

No free trial available; demos are personalized and tailored.
Single Sign-On (SSO) is an add-on with additional annual cost.
Pricing scales with response volume, which may be costly for very large businesses.
Setup fees may apply for large or custom integrations.
Some advanced features require higher-tier plans or add-ons.

Pricing

asknicely pricing plans
Plan	Price	Highlights
Learn	Contact Sales	AI-powered surveys Automated workflows Reports and leaderboards Unlimited users From 500 responses; price scales with volume
Grow	Contact Sales	Everything in Learn AI Insight reports Real-time TV display Slack and Microsoft Teams integration Assign feedback response Request reviews Google review manager Generate testimonials
Transform	Contact Sales	Everything in Grow In-app surveys White label surveys Unlimited API data extraction Set CX goals & recognize achievements Team huddles Frontline coaching
SSO Add-On	$1,500	Single Sign-On for enhanced security and streamlined access

Pricing is collected from the official asknicely website and may change. Always confirm with the vendor.

Frequently Asked Questions

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Most recent

No reviews yet. Be the first to share your experience.

Ratings & reviews

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Key Features

AI-Powered Dynamic Surveys

Surveys use AI to create conversational, engaging questions that increase response rates and gather richer customer feedback.

Real-Time Insights and Reporting

Provides immediate access to customer feedback data with dashboards, leaderboards, and trend reports for all organizational levels.

Multi-Channel Survey Delivery

Supports surveys via email, WhatsApp, SMS, QR codes, and mobile apps to reach customers through preferred channels.

Integration with Communication Tools

Integrates with Slack and Microsoft Teams to deliver feedback notifications and enable team collaboration on customer experience.

NiceAI® Generative AI Engine

Includes AI features like Ask NiceAI® conversational interface and NiceAI® Agents to analyze feedback, generate reports, and suggest actions.

Reputation Management Add-Ons

Optional tools to manage online reviews, request testimonials, and improve brand reputation through customer feedback.

Frontline Coaching and Team Huddles

Features to set CX goals, recognize achievements, and coach frontline employees based on customer feedback data.

White Label and API Access

Offers white-label survey options and unlimited API data extraction for customization and integration with other systems.

Pros

Supports unlimited users and scales pricing based on survey response volume.
AI-powered surveys and analytics reduce manual effort and provide actionable insights.
Integrates with popular communication platforms like Slack and Microsoft Teams.
Provides tools for frontline employee motivation and coaching based on feedback.
Offers enterprise-grade security including SOC2 certification, GDPR and CCPA compliance.

Cons

No free trial available; demos are personalized and tailored.
Single Sign-On (SSO) is an add-on with additional annual cost.
Pricing scales with response volume, which may be costly for very large businesses.
Setup fees may apply for large or custom integrations.
Some advanced features require higher-tier plans or add-ons.

Pricing

asknicely pricing plans
Plan	Price	Highlights
Learn	Contact Sales	AI-powered surveys Automated workflows Reports and leaderboards Unlimited users From 500 responses; price scales with volume
Grow	Contact Sales	Everything in Learn AI Insight reports Real-time TV display Slack and Microsoft Teams integration Assign feedback response Request reviews Google review manager Generate testimonials
Transform	Contact Sales	Everything in Grow In-app surveys White label surveys Unlimited API data extraction Set CX goals & recognize achievements Team huddles Frontline coaching
SSO Add-On	$1,500	Single Sign-On for enhanced security and streamlined access

Pricing is collected from the official asknicely website and may change. Always confirm with the vendor.

asknicely

Overview

Key Features

AI-Powered Dynamic Surveys

Real-Time Insights and Reporting

Multi-Channel Survey Delivery

Integration with Communication Tools

NiceAI® Generative AI Engine

Reputation Management Add-Ons

Frontline Coaching and Team Huddles

White Label and API Access

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

Ratings & reviews

Ratings & reviews

Community reviews (0)

Ratings & reviews

Community reviews (0)

Key Features

AI-Powered Dynamic Surveys

Real-Time Insights and Reporting

Multi-Channel Survey Delivery

Integration with Communication Tools

NiceAI® Generative AI Engine

Reputation Management Add-Ons

Frontline Coaching and Team Huddles

White Label and API Access

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

More in Survey Software

Ratings & reviews

Community reviews (0)

More in Survey Software