Help Scout
Shared inbox, help center, and live chat software that blends AI and human support for scalable, personal customer service.
Cloud-based help desk software for IT teams to track, prioritize, and manage user requests with customizable workflows.
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Spiceworks Cloud Help Desk is a cloud-hosted ticketing tool designed to simplify IT support by organizing, prioritizing, and managing help desk tickets. It offers customizable portals, automated ticket routing, reporting, and mobile access, supporting small to enterprise IT teams.
Updated Sep 24, 2026.
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| Plan | Price | Highlights |
|---|---|---|
| Core Plan | Free | 1-5 Admin/Technician seats
|
| Premium Plan | $5 per seat | Unlimited Admin/Technician seats
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