
AI-first B2C CRM unifying marketing, analytics, and customer service to grow relationship-driven brands.
Klaviyo is an AI-first B2C CRM platform that integrates marketing automation, analytics, and customer service into one solution. It leverages AI agents to create campaigns, personalize messaging, and automate customer support, helping brands grow faster with data-driven insights.
Last updated: Mar 25, 2026
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Automatically creates launch-ready, on-brand marketing campaigns, flows, and sign-up forms by learning from your website, enabling fast campaign deployment without manual input.
Provides 24/7 AI-powered customer support that resolves questions autonomously, recommends products, handles returns, and escalates to live agents with full context when needed.
Over 40 AI-driven features enable personalized messaging at scale, including product recommendations, send time optimization, and dynamic segmentation for tailored customer experiences.
Combines marketing, service, analytics, and data platform in one solution to manage customer interactions and insights seamlessly across channels like email, SMS, WhatsApp, and mobile push.
A self-service portal for customers to track orders, start returns, and interact with support, enhancing customer experience and reducing support workload.
Provides pre-built and customizable dashboards, campaign performance metrics, revenue attribution, and industry benchmarks to inform marketing and service strategies.
Connects easily with ecommerce platforms, CRMs, advertising, shipping, and loyalty tools to unify data and automate workflows across your tech stack.
Enables marketers to create and update images with plain language prompts directly within the editor, streamlining creative content production.
| Plan | Price | Highlights |
|---|---|---|
| Free Plan | $0 | Up to 250 active profiles
|
| Paid Plans | Contact Sales | Unlimited profiles and sends
|
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