bOnline

A UK-based VoIP phone system designed for small businesses with features like HD calls, AI call recording, and CRM integrations.

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bOnline

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Overview

BOnline offers a VoIP phone system tailored for UK small businesses, featuring HD call quality, AI-powered call recording and greetings, mobile and desktop apps, call analytics, and over 200 CRM and software integrations. It supports flexible call flows, call forwarding, and international calling.

Last updated: May 28, 2026

Key Features

HD Call Quality

Crystal-clear digital calls over a premium network ensuring high-quality voice communication.

AI Call Recording

Automatic call recording with AI-powered transcription, summaries, and call scoring for compliance and quality analysis.

Mobile & Desktop Apps

Apps for iOS, Android, Windows, and Mac to make and receive calls on multiple devices seamlessly.

Call Flows & Menus

Customizable call routing, IVR menus, call queues, and hunt groups to manage inbound calls professionally.

CRM Integrations

Integrates with over 200 CRM systems including HubSpot, Zoho, Salesforce, and more for streamlined customer management.

Professional Greetings Editor

Create, record, or upload customized greetings using AI-powered tools for a branded caller experience.

Call Analytics

Dashboard analytics to track call reports, peak times, missed calls, and call logs for business insights.

International Calling

Affordable international call packages with minutes to multiple destinations at reduced rates.

Pros

Wide range of business calling features tailored for small businesses.
Easy online setup with no technical knowledge required.
Supports mobile and desktop apps for flexible working.
Strong CRM integration with over 200 supported platforms.
AI-powered call recording with transcription and scoring enhances call management.

Cons

Pricing details can be complex due to add-ons like call recording and international minutes.
AI receptionist feature is coming soon, not currently available.
Limited information on advanced enterprise features or scalability for large businesses.
No explicit mention of 24/7 customer support availability.

Pricing

Plan	Price	Highlights
Starter	£7.00	Digital phone line and number Unlimited inbound calls 100 outbound landline minutes 40+ VoIP features
Unlimited Calling	£13.95	Digital phone line and number Unlimited inbound calls Unlimited UK landline and mobile calls Call recording on-demand 45+ VoIP features
Unlimited Calling + Handset	£16.95	All Unlimited Calling features Cordless WiFi handset included (RRP £100)
Call Recording Add-on	From £5	Automatic call recording with 3 or 7 years storage
AI Call Recording Add-on	From £8	Transcribe, summarize, and score calls
CRM Integrations Add-on	£8	Integrate with HubSpot, Zoho, Salesforce, and 200+ CRMs
International Calls	From £5	Various packages with minutes to multiple international destinations

Pricing is collected from the official bOnline website and may change. Always confirm with the vendor.

Frequently Asked Questions

Ratings & reviews

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Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Ratings & reviews

No reviews yet. Be the first to share your experience.

Share your experience

Help others decide, your insights matter

Community reviews (0)

Most recent

No reviews yet. Be the first to share your experience.

Key Features

HD Call Quality

Crystal-clear digital calls over a premium network ensuring high-quality voice communication.

AI Call Recording

Automatic call recording with AI-powered transcription, summaries, and call scoring for compliance and quality analysis.

Mobile & Desktop Apps

Apps for iOS, Android, Windows, and Mac to make and receive calls on multiple devices seamlessly.

Call Flows & Menus

Customizable call routing, IVR menus, call queues, and hunt groups to manage inbound calls professionally.

CRM Integrations

Integrates with over 200 CRM systems including HubSpot, Zoho, Salesforce, and more for streamlined customer management.

Professional Greetings Editor

Create, record, or upload customized greetings using AI-powered tools for a branded caller experience.

Call Analytics

Dashboard analytics to track call reports, peak times, missed calls, and call logs for business insights.

International Calling

Affordable international call packages with minutes to multiple destinations at reduced rates.

Pros

Wide range of business calling features tailored for small businesses.
Easy online setup with no technical knowledge required.
Supports mobile and desktop apps for flexible working.
Strong CRM integration with over 200 supported platforms.
AI-powered call recording with transcription and scoring enhances call management.

Cons

Pricing details can be complex due to add-ons like call recording and international minutes.
AI receptionist feature is coming soon, not currently available.
Limited information on advanced enterprise features or scalability for large businesses.
No explicit mention of 24/7 customer support availability.

Pricing

Plan	Price	Highlights
Starter	£7.00	Digital phone line and number Unlimited inbound calls 100 outbound landline minutes 40+ VoIP features
Unlimited Calling	£13.95	Digital phone line and number Unlimited inbound calls Unlimited UK landline and mobile calls Call recording on-demand 45+ VoIP features
Unlimited Calling + Handset	£16.95	All Unlimited Calling features Cordless WiFi handset included (RRP £100)
Call Recording Add-on	From £5	Automatic call recording with 3 or 7 years storage
AI Call Recording Add-on	From £8	Transcribe, summarize, and score calls
CRM Integrations Add-on	£8	Integrate with HubSpot, Zoho, Salesforce, and 200+ CRMs
International Calls	From £5	Various packages with minutes to multiple international destinations

Pricing is collected from the official bOnline website and may change. Always confirm with the vendor.

bOnline

Overview

Key Features

HD Call Quality

AI Call Recording

Mobile & Desktop Apps

Call Flows & Menus

CRM Integrations

Professional Greetings Editor

Call Analytics

International Calling

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

Ratings & reviews

Ratings & reviews

Community reviews (0)

Ratings & reviews

Community reviews (0)

Key Features

HD Call Quality

AI Call Recording

Mobile & Desktop Apps

Call Flows & Menus

CRM Integrations

Professional Greetings Editor

Call Analytics

International Calling

Pros

Cons

Pricing

Featured Video

Frequently Asked Questions

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