1
Wize AI Agent
An AI agent that understands customer intent, manages multi-intent conversations, supports multilingual and visual inputs, automates workflows, and accesses business knowledge to handle customer interactions intelligently.
2
Unified Omnichannel Inbox
Manages conversations from website chat, WhatsApp, Messenger, Instagram, email, and more in a single inbox for streamlined customer communication.
3
Chatbot Builder
Drag-and-drop chatbot builder with AI integration to create automated chat flows for lead generation, FAQs, routing, and support without coding.
4
Ticketing System
Converts conversations into organized tickets with customizable statuses, tags, notes, and email notifications for efficient issue tracking and resolution.
5
Campaign Management
Create and run targeted messaging campaigns across WhatsApp, web push, SMS, and other channels with template builders, segmentation, scheduling, and reporting.
6
AI Copilot
Provides real-time AI assistance to agents with suggested replies, chat summaries, knowledge base recommendations, and AI-powered translations.
7
Co-Browsing and Video Call
Enables real-time customer guidance on websites through co-browsing and supports face-to-face communication via integrated video calls.
8
Advanced Monitoring and Reporting
Monitors live visitor activity, agent performance, and customer behavior with detailed analytics and customizable reports.
