Re:amaze

Transform agent productivity and create happier customers with our unified customer service, chat, and helpdesk platform with built-in AI.

Re:amaze combines email, AI-powered live chat, social media, mobile SMS, VoIP, video calls, and push notification conversations seamlessly so your support team can focus on creating amazing customer experiences.

Re:amaze AI Agent (Beta) is your new 24/7 assistant. Train your AI Agent with details about your business and start delivering efficient, personalized support at a fraction of the cost.

Help customers find answers faster with AI-powered suggestions and article creation. AI can automatically suggest relevant FAQs, assist in drafting new articles, and analyze conversations to provide useful insights.

Let AI assist with pre-drafting customer replies, summarize long conversations, and gauge sentiment to improve response quality. With AI handling repetitive tasks, your team can focus on more complex inquires.

Monitor customers’ browsing activity, shopping data, and geolocation on your site and message them directly.

View custom profile data about your customers when they message your team.

Use AI to instantly scan for conversation sentiment and generate concise summaries, ensuring agents have the complete context at a glance.

AI Knowledge Base Articles created acts as a repository of knowledge that trains your AI Agent and chatbots. Updates made are added as context instantly. No complex workflows or training needed.