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Survey Software
123FormBuilder
Build secure, customizable online forms and automate workflows with ease.
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11+ Survey Software
Survey software tools help you build and send surveys, gather responses, and turn answers into something you can act on. The tools split into a few clear types: straightforward Data Collection, gathering customer feedback, running employee feedback surveys, and doing market research. The biggest difference between tools is how much analysis they do after the responses come in.
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Survey Software
SightMill
SightMill is an online customer experience platform focused on measuring and improving customer satisfaction using Net Promoter Score and
Survey Software
Checkbox
Secure and flexible survey software for teams and organizations with cloud and on-premises hosting options.
Survey Software
asknicely
AskNicely is customer experience software that measures customer feedback and provides real-time insights to improve service and business
Survey Software
aytm
An agile consumer insights platform offering AI-powered survey creation, data analysis, and audience segmentation.
Survey Software
QuestionPro
QuestionPro offers online survey software and enterprise-grade research tools for market research, customer experience, and employee
Survey Software
Diaform
AI customer feedback platform that transforms static surveys into adaptive, conversational feedback sessions with voice and text input.
Survey Software
Survio
Easy-to-use online survey maker for customer satisfaction, employee feedback, and market research.
Survey Software
SmartSurvey
Advanced UK-based survey software to transform feedback into smarter decisions.
Survey Software
SurveyMonkey
The world’s most popular survey platform for expert surveys, precise targeting, and actionable insights.
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How to choose Survey Software tools
Six of the eight tools here have a free plan, but the limits differ a lot. SurveyMonkey's free plan stops at 10 questions and 25 responses per survey. SmartSurvey's free plan allows 100 responses per month. Diaform and aytm are paid only, though Diaform offers a 14-day trial. SurveySparrow does not publish most of its prices, and aytm requires a sales call to get any figure at all.
SurveyMonkey
SmartSurvey
Diaform
aytm
SurveySparrowHow much the free plan actually gives you
If cost is the first filter, six tools offer a free plan, but what you get varies. SurveyMonkey limits you to 10 questions and 25 responses per survey on its free tier. SmartSurvey allows 100 responses per month before you hit a wall. QuestionPro's free plan is listed as free forever with no response cap published. Survio also has a free tier with no response limit published. 123FormBuilder's free plan limits form submissions. Diaform and aytm have no free plan at all; Diaform starts at $49 a month after a 14-day trial.
Whether the tool analyses responses or just collects them
Some tools stop at collecting answers and showing counts. Others go further. SmartSurvey and SurveySparrow both include AI-driven text and sentiment analysis, so you can see how people feel without reading every response. Diaform takes a different approach: its AI asks follow-up questions during the survey itself, based on what the respondent just said, and accepts voice as well as text. SurveyMonkey adds AI tools for creating surveys and reading results across multiple surveys at once. 123FormBuilder focuses on data collection and does not list sentiment analysis among its features.
How transparent the pricing is before you commit
Not every tool publishes a full price. SurveySparrow shows placeholder figures for most plans and asks you to contact sales for enterprise pricing. aytm lists two plans but gives no prices for either; both require a sales call. Survio's paid plan is also contact-sales only. SmartSurvey publishes prices for its Advanced plan at £90 per month and its Growth plan at £125 per user per month, both billed annually, but its top tier is custom. QuestionPro publishes $99 per user per month for its Advanced plan. If you want to sign up without a sales call, QuestionPro, SmartSurvey, and 123FormBuilder are the clearest starting points.
QuestionPro
Survio6 questions
Frequently asked questions
Which survey tools have a free plan with no time limit?
Six tools offer a free plan that does not expire: 123FormBuilder, QuestionPro, Survio, SurveySparrow, SmartSurvey, and SurveyMonkey. The limits differ. SurveyMonkey caps free surveys at 10 questions and 25 responses. SmartSurvey allows 100 responses per month. QuestionPro's free tier is listed as free forever with no published response cap. Diaform and aytm are the two tools here with no free plan at all.
Which tool works well for multilingual surveys?
Five tools support surveys in multiple languages: Diaform, Survio, SurveySparrow, SmartSurvey, and aytm. Diaform handles both voice and text responses across languages, which can help when respondents prefer to speak rather than type. aytm specifically lists multilingual survey distribution as a feature for global research, but its pricing requires a sales call and no figure is published.
Which tools work for employee feedback surveys?
Four tools are listed for employee feedback: Survio, SurveySparrow, SmartSurvey, and SurveyMonkey. SurveySparrow includes a ticketing system alongside its feedback collection, so issues raised in a survey can be tracked. SmartSurvey distributes surveys by email, SMS, and offline channels, which helps when not every employee is at a desk.
Do any of these tools ask follow-up questions automatically?
Diaform does. Its AI reads each response and asks a follow-up question based on what the person just said, rather than following a fixed script. It also accepts voice responses, not just typed text. SurveySparrow takes a conversational survey format but follows a set question order. Diaform starts at $49 a month after a 14-day trial and is the only tool here that probes answers in real time.
Which tools help teams meet data protection rules?
Three tools are listed for surveys that meet data protection rules: 123FormBuilder, SmartSurvey, and SurveyMonkey. SmartSurvey stores data on UK-based servers, which matters for teams that need to keep data within the UK or EU. 123FormBuilder lists both health data rules and data protection rules among its security features. SmartSurvey is the only one here that states UK-based hosting.
Can I collect anonymous responses with these tools?
Three tools are listed for anonymous data collection: Survio, SmartSurvey, and SurveyMonkey. Diaform removes the need for respondents to log in or sign up before answering, which lowers the barrier to completing a survey. It does not list anonymous collection as a named feature. For teams running sensitive employee or customer surveys, Survio and SmartSurvey both name anonymous collection directly.