1
Customizable Survey Builder
Create engaging surveys with multiple question types including multiple choice, sliders, NPS, free text, and more, using an intuitive drag-and-drop interface.
2
Advanced Logic and Personalisation
Add skip logic, display logic, randomisation, piping, and conditional email triggers to tailor surveys dynamically to respondents.
3
AI-Powered Text and Sentiment Analysis
Automatically analyze open-text feedback to detect themes, sentiment, and emerging patterns for faster insights without manual work.
4
Real-Time Dashboards and Reporting
Access dynamic dashboards and customizable reports with trend charts, filtering, and export options to share insights across teams.
5
Multi-Channel Survey Distribution
Distribute surveys via email, SMS, web links, social media, pop-ups, embeds, offline kiosks, and consumer panels to reach audiences anywhere.
6
Branding and White Labelling
Apply custom branding, logos, themes, custom domains, and remove SmartSurvey branding for a professional and trusted respondent experience.
7
Enterprise-Grade Security and Compliance
ISO27001 certified, GDPR, HIPAA, CCPA compliant with UK-hosted data, two-factor authentication, SSO, IP restrictions, and custom contracts.
8
Team Collaboration and User Management
Manage multiple user accounts with roles, permissions, shared templates, brand assets, and security logs to scale feedback programs efficiently.
